Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $28.37
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Professional development opportunities
Job Description
Sheraton Austin Georgetown Hotel & Conference Center is part of the global Sheraton brand, owned by Marriott International. Sheraton is known worldwide for delivering exceptional hospitality experiences and creating a welcoming environment for guests from all over the world. Situated in Georgetown, Texas, this hotel features extensive conference facilities, modern guest amenities, and a commitment to providing outstanding service to both leisure and business travelers. Marriott International, the parent company, emphasizes diversity, inclusion, and equal opportunity employment, fostering a workplace culture that respects and celebrates the unique backgrounds of its associates. Joining Sheraton means becoming part of a community that... Show More
Job Requirements
- High school diploma or GED
- 3 years experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree from accredited institution in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- 1 year experience in related professional area
- Ability to manage multiple department operations simultaneously
- Understanding of night audit procedures
- Competence in scheduling and employee time management
- Compliance with loss prevention policies
Job Qualifications
- High school diploma or GED with 3 years of experience in guest services, front desk, housekeeping, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field with 1 year relevant experience
- Knowledge of hotel operations including Front Desk, Housekeeping, Recreation, Laundry, Bell Staff, AYS, and Concierge/Guest Services
- Ability to use guest information tracking systems
- Strong guest service and communication skills
Job Duties
- Open and close Front Desk and Housekeeping shifts ensuring completion of shift checklists and duties
- Review critical room operations reports for accuracy and insights
- Operate and maintain department equipment reporting malfunctions
- Manage employee supplies and uniform distribution
- Understand and comply with night audit and loss prevention procedures
- Communicate performance expectations and address employee questions
- Schedule employees according to business demands and track attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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