Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $28.37
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401(k) plan with Company Match
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending account
Tuition Assistance
Pre-tax commuter benefits
Job Description
The Renaissance Austin Hotel, located at 9721 Arboretum Boulevard in Austin, Texas, is a vibrant and upscale hotel facility that welcomes travelers seeking a unique blend of modern comfort and local culture. As part of the worldwide Renaissance Hotels brand under Marriott International, this establishment prides itself on delivering engaging and personalized guest experiences that showcase the spirit and distinctiveness of the Austin neighborhood. Renowned for its stylish accommodations, attentive service, and prime location, the Renaissance Austin Hotel provides both business and leisure guests with an inviting environment to stay, work, and explore.
The Renaissance Austin Hotel is curren... Show More
The Renaissance Austin Hotel is curren... Show More
Job Requirements
- High school diploma or GED
- 3 years experience in guest services, front desk, housekeeping or related professional area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- 1 year experience in guest services, front desk, housekeeping or related professional area
- Ability to manage multiple departments
- Knowledge of night audit procedures
- Strong organizational skills
- Commitment to guest satisfaction
- Flexibility to work various shifts
- Bonus eligible
Job Qualifications
- High school diploma or GED with 3 years experience in guest services, front desk, housekeeping or related area
- OR 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major with 1 year experience in guest services, front desk, housekeeping or related area
- Experience in managing or supervising room operations
- Strong communication and interpersonal skills
- Ability to handle guest complaints and employee concerns effectively
Job Duties
- Opens and closes Front Desk and Housekeeping shifts ensuring completion of checklists and duties
- Runs and reviews critical information contained in room operations reports
- Understands functions of Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
- Operates department equipment and reports malfunctions
- Ensures employees have proper supplies and uniforms
- Understands night audit procedures and utilizes reports as necessary
- Complies with loss prevention policies and communicates performance expectations to employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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