Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $30.77
Work Schedule
Standard Hours
Benefits
Relocation assistance
Performance bonus
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Job Description
The Fort Lauderdale Marriott Harbor Beach Resort & Spa is a luxurious beachfront resort located in the vibrant city of Fort Lauderdale, Florida. Renowned for its impeccable service, stunning ocean views, and exceptional amenities, the resort is part of Marriott International's expansive portfolio of distinguished hotels. Marriott International is globally recognized as a leader in the hospitality industry, known for its commitment to quality, innovation, and creating memorable guest experiences. This resort embodies these values, providing a blend of comfort and elegance that appeals to both leisure and business travelers seeking an unparalleled stay. With a focus on sustainability and... Show More
Job Requirements
- high school diploma or GED
- minimum 3 years experience in food and beverage, culinary, or related area OR 2-year degree with minimum 1 year experience
- ability to work full time
- experience in bar/beverage service preferred
- strong customer service orientation
- excellent interpersonal skills
- ability to manage and train staff
- knowledge of food safety and sanitation
- ability to comply with legal regulations
- availability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or GED with 3 years experience in food and beverage, culinary, or related professional area
- OR 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in food and beverage, culinary, or related professional area
- experience in bar or beverage service preferred
- strong leadership and supervisory skills
- excellent communication and interpersonal skills
- ability to handle guest complaints effectively
- knowledge of food safety and sanitation standards
- familiarity with local alcohol beverage laws
- ability to work flexible hours including peak meal periods
Job Duties
- handle employee questions and concerns
- monitor employees to ensure performance expectations are met
- provide feedback to employees based on observation of service behaviors
- assist in supervising daily shift operations
- supervise restaurant and related areas in absence of Director of Restaurants or Restaurant Manager
- participate in department meetings to communicate departmental goals
- ensure all employees have proper supplies, equipment and uniforms
- communicate any issues regarding food quality and service levels to Chef and Restaurant Manager
- assist in ensuring compliance with all restaurant policies, standards and procedures
- monitor alcohol beverage service in compliance with local laws
- assist in achieving or exceeding budgeted goals
- perform duties of restaurant employees as necessary
- open and close restaurant shifts
- interact with guests to obtain feedback on product quality and service
- supervise staffing levels to ensure guest service, operational needs and financial objectives are met
- encourage employees to provide excellent customer service
- handle guest problems and complaints
- strive to improve service performance
- set positive example for guest relations
- assist in review of comment cards and guest satisfaction results
- meet and greet guests
- supervise ongoing training initiatives
- use all available on the job training tools for employees
- communicate performance expectations according to job descriptions
- coach and counsel employees regarding performance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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