Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Incentives
Training and development programs
advancement potential
Work-life balance
Job Description
Mr. Gatti's is a well-established restaurant chain known for its commitment to quality and delivering an exceptional dining experience. With a mission to make the best pizza in the industry, Mr. Gatti's focuses on providing guests with delicious food, excellent service, and a friendly atmosphere that encourages return visits. The company prides itself on its strong foundation built through the dedication and talent of its employees. The culture at Mr. Gatti's emphasizes empowerment, recognition, and fun, ensuring that the team members feel valued and motivated. The organization also believes in sharing success broadly across the company by rewarding both team... Show More
Job Requirements
- High school or GED
- Minimum two (2) years management experience in the food service, hospitality, or retail industries
- Must be at least 18 years old
- Food safe certified
- Ability to work under dynamic and fast-paced environments
- Excellent leadership and guest service skills
- Strong organizational, financial, and problem-solving skills
Job Qualifications
- High school or GED
- College degree a plus
- Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry
- Must be at least 18 years old
- Demonstrates strong leadership and guest service skills
- Demonstrates sound reasoning and follow-through in decision-making processes
- Demonstrates excellent organizational, financial and problem solving skills
- Ability to attract, train, retain, and motivate quality employees
- Ability to work in a dynamic, fast-paced environment
- Must be food safe certified
- Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls
- Basic knowledge of PC functions in order to prepare and various computerized store reports
- Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters
- Ability to communicate well, both orally and in writing
- Ability to coach and direct employees
- Understanding of "back of house" and "front of house" operations
Job Duties
- Ensures excellent guest service that meets or exceeds expectations
- Ensures that the restaurant is adequately staffed to meet guest needs
- Assists GM in recruitment of hourly employees
- Initiates and follows through on corrective action of hourly employees
- Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training
- Ensures all employees follow established guidelines for product quality, availability, and excellence
- Assists in inventory, ordering and receiving
- Practices prescribed facility cleanliness, maintenance, and safety practices
- Manages in compliance with Mr. Gatti's policies and procedures and all local, state and federal regulations
- Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores
- Initiates corrective action as required
- Assists in the development of short and long term financial and operational plans for the restaurant in support of corporate objectives
- Maintains a labor schedule that meets customer demand
- Assists GM with weekly paperwork, cleanliness and organization of the office, and with enforcing company policies
- Maintains product and service quality standards by conducting evaluations and investigating any complaints
- Initiates corrective action as required
- Recommends local store marketing programs to build sales and implements programs as directed by the GM
- Maintains applicable preventative maintenance programs
- Ensures the security and safety of the restaurant, its Guests and Employees
- Holds employees and self accountable for methods, standards, and results
- Special projects as directed by the General Manager
- Any other duties deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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