Oak View Group

Assistant Manager, Operations | Full-Time | PeoplesBank Arena

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $57,500.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holiday pay

Job Description

Oak View Group is a globally recognized leader in the development, management, and premium hospitality services of venues dedicated to the live event industry. As a company, Oak View Group offers a comprehensive 360-degree solution to the management and operation of world-class arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Their vast portfolio includes owning and managing some of the most influential and highly attended venues around the world. Oak View Group is committed to innovation and excellence in service, creating unique experiences for event attendees, clients, and communities alike. This commitment underpins their continued leadership in... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in operations or facility management preferred
  • Supervisory or team lead experience preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong communication skills
  • Physical ability to perform duties such as walking and standing for extended periods
  • Familiarity with OSHA regulations preferred
  • Proficiency in Microsoft Office preferred

Job Qualifications

  • Previous operations or facility management experience preferred
  • experience in an arena, convention center, or public assembly facility is a plus
  • 2-3 years of supervisory or team lead experience preferred
  • Ability to work flexible hours, including overnights, weekends, and holidays
  • Strong interpersonal and communication skills, with the ability to lead and motivate staff
  • Self-motivated with excellent organizational skills and attention to detail
  • Ability to work in a fast-paced, high-pressure environment
  • Familiarity with OSHA requirements and workplace safety programs preferred
  • Ability to perform physical duties such as walking long distances and walking up and down steps
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) preferred

Job Duties

  • Assist in managing event conversions, including the setup and teardown of retractable seating, dashers/plexiglass, basketball flooring, hoops, tables, chairs, and other arena related equipment
  • Support the Operations team in fulfilling event rider specifications and ensuring accurate and timely setups
  • Help oversee post-event clean-ups and ensure the facility is restored to event-ready condition
  • Supervise and direct union and part-time staff during conversions, setups, and daily maintenance tasks
  • Support the implementation of operational procedures related to changeovers, cleaning, and safety
  • Help enforce OSHA standards, workplace safety practices, and building compliance requirements
  • Conduct building walks to identify and report building readiness, general maintenance, or safety issues
  • Assist in all administration work for the Operations department such as payroll, scheduling, disciplinary actions, and other office work as assigned
  • Perform other duties as assigned by the Operations Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location