Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,750.00 - $106,400.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Fly for free
Retirement savings plan with company match
Profit-sharing potential
competitive health insurance
Health plan coverage from day one
401(k) company match
Paid Time Off
Job Description
Southwest Airlines is a major American airline known for its commitment to customer service, low fares, and a fun and friendly work environment. As one of the largest low-cost carriers globally, Southwest Airlines operates extensive domestic and some international flights. The company prides itself on its unique culture that prioritizes employee satisfaction, operational efficiency, and strong customer relationships. With headquarters in Dallas, Texas, Southwest Airlines has built a reputation for delivering reliable air travel that connects people to what matters most in their lives, all while providing opportunities for learning, personal growth, and creativity among its workforce. Southwest Airlines embodies... Show More
Job Requirements
- Must have high school diploma or GED
- U.S. citizenship or current authorization to work in the U.S.
- must be at least 18 years of age
- ability to perform physical activities including lifting 50lbs, standing, sitting, driving, pulling, pushing, squatting, climbing, walking, kneeling, reaching, crawling, and writing
- ability to work assigned shifts including early mornings, late evenings, weekends, and holidays
- ability to comply with company attendance standards
- ability to maintain a well-groomed appearance as per company standards
- must be able to communicate and interact in English
- ability to use computer and office productivity tools
- ability to work under tight time constraints
- no work authorization sponsorship available
- ability to work shift work and/or overtime
Job Qualifications
- High school diploma or GED required
- preferred 4 years of college
- preferred airline supervisory experience
- preferred valid U.S. driver's license
- must demonstrate ability to lead and motivate
- extensive knowledge in customer service, ramp, and operations
- effective verbal communication skills by telephone, face to-face, and public address systems
- ability to use radio equipment and communicate instructions
- ability to work well as part of a team
Job Duties
- Provide friendly service to and maintain positive relationships with all internal and external customers
- work in a cooperative spirit to ensure company success
- verify that quality work is done in the station and assist in any required area
- review payroll and verify that cash and negotiable items are handled properly
- provide special care, attention, and assistance to all Southwest Airlines customers as needed
- assist in hiring and training of supervisors and station employees
- monitor staffing in all areas and verify that overtime is used properly
- assure employee productivity
- check all machinery and equipment and coordinate repairs
- perform special tasks or assignments as delegated by the Station Manager
- meet physical ability requirements
- perform other duties as directed by leaders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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