Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development opportunities
Job Description
The Ritz-Carlton Residences Singer Island, located in Riviera Beach, Florida, is part of the esteemed Ritz-Carlton brand under Marriott International, a global leader in luxury hospitality. Renowned for delivering exceptional guest experiences, The Ritz-Carlton Residences offers a unique combination of luxury living and personalized services in a stunning oceanfront setting. Marriott International’s commitment to diversity, inclusion, and being an equal opportunity employer means the company values and celebrates the unique backgrounds of its associates, fostering a welcoming environment where creativity, thoughtfulness, and compassion thrive.
This position is a full-time management role based at The Ritz-Carlton Residences Singer Island. The... Show More
This position is a full-time management role based at The Ritz-Carlton Residences Singer Island. The... Show More
Job Requirements
- 2-year degree from accredited university in business administration, hotel and restaurant management, or related major with 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- or 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major with 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- Proven leadership experience in hospitality operations
- Ability to develop operational strategies aligned with brand standards
- Strong analytical skills to assess guest satisfaction and financial data
- Excellent communication and decision-making skills
- Availability to work full time at The Ritz-Carlton Residences Singer Island
- Commitment to fostering fair and equitable employee treatment
- Eligible to receive bonuses
- Ability to manage multiple departments and lead cross-functional teams
- Willingness to regularly inspect property and engage with guests and employees
Job Qualifications
- 2-year degree in business administration, hotel management, or related field with 4 years of relevant experience
- or 4-year bachelor’s degree in business administration, hotel management, or related field with 2 years of relevant experience
- Experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to develop and implement operational strategies
- Proven track record in improving guest satisfaction
- Knowledge of financial management and budgeting in hospitality
- Ability to collaborate effectively with cross-functional teams
- Understanding of luxury brand standards and service excellence
Job Duties
- Develop operational strategies with rooms management team
- Review guest feedback to identify improvement areas
- Evaluate operations team service delivery and provide feedback
- Conduct regular property walkthroughs with relevant departments
- Tour the building to assess business needs and operational opportunities
- Review financial and operational performance reports against budget
- Communicate departmental goals clearly to produce desired results
- Ensure fair and equitable treatment of employees
- Recognize team member contributions and celebrate successes
- Foster employee commitment to service excellence
- Make necessary decisions to achieve property goals
- Attend owner meetings and provide insights on operational results
- Establish and support strong owner relationships
- Coach team on managing occupancy, rates, wages, and expenses
- Lead cost containment and performance improvement efforts
- Maintain profit margins without compromising satisfaction
- Focus rooms leadership on key business drivers
- Create atmospheres meeting or exceeding guest expectations
- Champion the brand service vision across teams
- Ensure implementation of core service strategy elements
- Maintain open, collaborative team relationships
- Regularly interface with guests for feedback
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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