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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $26.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid parental leave
Bereavement leave
meal plan
Employee Discounts
Tuition Discount
Holiday pay
Paid sick leave
on-demand pay program
Job Description
SSA Group, a leader in hospitality management with a track record spanning over 50 years, specializes in partnering with cultural attractions to deliver exceptional hospitality experiences. Operating under the philosophy of 452 Hospitality, SSA Group blends admissions, culinary, and retail services to create cohesive and memorable guest journeys. The organization's commitment lies in innovation, operational intelligence, and a people-focused approach that enriches the communities and partners it serves. SSA Group’s dedication to quality and guest satisfaction has established it as a trusted name in the hospitality and catering industry nationwide.
The Assistant Manager, Catering position at SSA Group... Show More
The Assistant Manager, Catering position at SSA Group... Show More
Job Requirements
- Minimum two years of catering sales, operations, or event planning management experience
- strong interpersonal and communication skills
- proficient leadership skills emphasizing team building and partnerships
- exceptional problem solving and organizational ability
- financial management and analytical skills
- ability to work in a fast-paced environment
- computer skills for basic office functions
- physical ability to stand for extended periods and lift up to 35lbs
- availability to work varied hours including nights, weekends, and holidays
- willingness to learn and adapt
- must be 18 years or older
Job Qualifications
- Strong interpersonal and communication skills
- proficient leadership and team development abilities
- exceptional problem-solving and organizational skills
- financial management and analytical capabilities
- flexibility in a fast-paced environment
- basic computer proficiency
- physical ability to handle operational duties including lifting 35lbs
- ability to work varied hours including nights, weekends, and holidays
- minimum 2 years catering sales, operations, or event planning management experience
- working knowledge of Tripleseat is a plus
- all education backgrounds eligible
- must be 18 or older
Job Duties
- Negotiate catering contracts and secure signed agreements
- accompany venue sales team on site tours and conduct menu tastings
- develop and implement catering sales and upsell strategies
- plan and upsell functions including space, equipment, menus, and themes
- respond promptly to client requests and ensure satisfaction
- develop seasonal promotions to increase sales
- create detailed event plans including orders, timelines, and staffing
- coordinate with sales to capture event requirements
- oversee setup, execution, and breakdown of events
- ensure equipment and supplies are available and functioning
- walk event spaces with sales team pre-events to address issues
- communicate effectively across teams and implement new strategies
- manage banquet event orders, diagrams, and necessary documents
- maintain strong client relationships to encourage repeat business
- conduct pre- and post-event meetings and follow-ups
- negotiate pricing and contracts with vendors
- maintain vendor communication and resource lists
- ensure accuracy in client contracts and compliance
- maintain clean and organized work environment
- develop and achieve catering budgets and operational plans
- analyze operational costs and review invoices for accuracy
- collect and process payments per company policies
- analyze sales and inventory to maximize profitability
- report sales data and analyze trends
- promote inclusivity and sustainability efforts
- perform other necessary tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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