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Assistant Manager - Newark Liberty International Airport Restaurant at Master Concessionair Newark, NJ
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
long-term disability insurance
short-term disability insurance
Paid vacation
Paid federal holidays
Paid Personal Days
paid sick days
meals
uniform
Yearly shoe credit
Job Description
This opportunity is with a distinguished restaurant located in Newark Liberty International Airport, a vibrant and highly trafficked hub that serves millions of travelers annually. The restaurant operates in a dynamic environment that requires a strong leadership team to maintain efficient daily operations and deliver outstanding customer service. As an integral part of the airport's dining options, the establishment prides itself on fresh, high-quality food offerings and exceptional guest experiences within a fast-paced setting. The restaurant's commitment to upholding safety and sanitation standards while providing a welcoming atmosphere makes it a sought-after employer in the hospitality industry.
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The role... Show More
Job Requirements
- Minimum 1 year of supervisory experience in restaurants
- health department approved Food Handler Manager Certification
- ability to work full-time hours including weekends and holidays
- excellent verbal and written communication skills
- ability to handle cash accurately
- strong leadership and problem-solving skills
- commitment to customer service
- knowledge of food sanitation and safety regulations
- willingness to adhere to MCA policies and procedures
Job Qualifications
- Minimum 1 year of supervisory experience in restaurants
- knowledge of marketing techniques and business impact
- experience in guest relations, negotiations, and complaint handling
- excellent verbal and written communication skills
- commitment to service for customers, staff, co-workers, and management
- demonstrated leadership ability and leading by example
- high integrity and honesty
- strong work ethic, passion, and commitment
- ability to work full-time including weekends and holidays
- coaching and development skills
- ability to train and delegate
- reliable follow-through
- adherence to MCA policies and procedures
- knowledge and commitment to safety and food sanitation
- health department approved Food Handler Manager Certification
Job Duties
- Adhere to all MCA and Brand operating procedures and ensure supervision of their compliance
- attend and contribute to management meetings
- schedule and lead pre-shift and post-shift meetings and communicate with staff
- ensure timely completion of supervisor and employee duties and assignments
- receive, record, and reconcile deliveries and inventories
- maintain adequate food and beverage stock and display
- complete daily reporting reflecting MCA and Brand procedures
- suggest strategies to increase revenue
- handle all cash payments and complete end-of-night reports
- ensure balancing and accounting of cash items daily
- manage cleanliness of restaurant, market, and bar
- document waste, transfers, promotional stock, breakages, and spillages
- monitor orientation, training, development, and performance management of staff
- create weekly staff schedules adhering to budget
- assess employee strengths and development needs
- enforce punctuality and appropriate attire
- meet with underperforming staff for improvement discussions
- record any accidents or illnesses using reporting procedures
- conduct menu briefings and quizzes regularly
- communicate with General Manager for smooth operations
- ensure compliance with Health and Safety regulations
- address staff performance issues with GM
- maintain high levels of guest service and handle complaints efficiently
- perform additional duties as directed
- manage labor costs, budgets, and projections
- oversee food and beverage costs per budget
- conduct FOH/BOH repairs and cleanliness
- perform safety inspections and document findings
- ensure storerooms and loading areas are clean and organized
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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