Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Tuition Assistance
Career development opportunities
Job Description
Caribou Coffee is a renowned coffee company dedicated to creating day-making experiences that spark a chain reaction of good among its patrons and team members alike. Established with a mission centered on team, guest, and business, Caribou Coffee prides itself on fostering an environment where employees can be themselves while making a significant impact within their communities. This approach has solidified Caribou Coffee's reputation as a welcoming and innovative coffeehouse brand that not only serves premium coffee but also builds life-long relationships with customers and team members. The company culture revolves around its core values which include supporting one another,... Show More
Job Requirements
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 18 years of age
Job Qualifications
- High school diploma or GED equivalent
- has a valid driver’s license and reliable transportation
- 1 year of supervisory experience
Job Duties
- Demonstrates the doing of team member and shift leader with ease, enthusiasm and excellence
- Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
- Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction and teaching the team to do the same
- Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
- Takes responsibility for hitting sales goals through the connection between speed and service
- Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
- Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit and Loss statement
- Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
- Is responsible for all store funds while on shift by enforcing cash-handling policies
- Places, receives, and verifies orders
- conducts inventory
- controls waste and dates and rotates inventory, when necessary
- Thinks holistically about the success of the store – focusing on not just your shift, but the next one and beyond
- Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
- Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
- Brings curiosity and a learner’s mindset to the role and their leadership
- Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
- Takes ownership for their own development and is hungry for feedback and to get better
- Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
- Is a relentless culture champion, bringing the purpose and values to life in every interaction
- Creates an open and trusting relationship with GM
- Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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