Pollo Tropical logo

Pollo Tropical

Assistant Manager - Naples/Fort Myers

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development

Job Description

Pollo Nation is a well-established restaurant chain known for its commitment to delivering high-quality, flavorful food in a vibrant and welcoming atmosphere. With a strong focus on customer satisfaction and operational excellence, Pollo Nation offers an engaging work environment for individuals passionate about hospitality and leadership development. The company embraces diversity and inclusion, fostering a workplace culture that values each employee's unique contributions.

The Manager in Training (MIT) position at Pollo Nation is an exceptional opportunity for individuals aspiring to leadership roles within the restaurant industry. This role is designed as a hands-on training experience to prepare candidates for futu... Show More

Job Requirements

  • High school diploma or GED
  • 3 to 5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
  • ServSafe certification
  • Proficiency with technology systems including HRIS platforms Outlook and internal company tools
  • Strong verbal and written communication skills in English
  • Proven leadership ability team development experience and a passion for operational excellence

Job Qualifications

  • High school diploma or GED
  • 3 to 5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
  • ServSafe certification
  • Proficiency with technology systems including HRIS platforms Outlook and internal company tools
  • Strong verbal and written communication skills in English
  • Proven leadership ability team development experience and a passion for operational excellence

Job Duties

  • Oversee day-to-day restaurant operations ensuring food quality safety cleanliness and consistent service and presentation
  • Support a high-performing team culture through ongoing coaching engagement and accountability
  • Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
  • Supervise and assist in leading a team of 25 plus employees ensuring adherence to company and regulatory standards
  • Conduct daily pre-shift meetings to align teams on goals service standards and operational updates
  • Assist in scheduling inventory ordering payroll fund handling and reconciliation processes
  • Participate in hiring onboarding training and developing both hourly team members and future leaders

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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