Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.05
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Competitive wages
Tips
Career development opportunities
Employee Discounts
Job Description
Jersey Mike's is a family-owned and operated sandwich shop franchise dedicated to delivering high-quality food and exceptional customer service. Known for its community-driven approach and commitment to compassion, Jersey Mike's leads not only in the food industry but also in fostering opportunities for success and teamwork within its workforce. As a locally owned multiunit franchisee with a strong reputation, Jersey Mike's has been recognized for its outstanding service and deep community ties. The company's culture is grounded in promoting a supportive work environment where every team member is valued and empowered to contribute to the company’s ongoing success and growth.Show More
Job Requirements
- Must be 18 years of age or older
- Have a food handler's permit or obtain one within 30 days of starting
- High school diploma or equivalent
- Service oriented with guests and team members
- Good communication skills and ability to handle service issues professionally
- Basic math skills
- Ability to work a minimum of 47 hours per week
- Ability to stand for long periods
- Ability to bend, stoop and lift up to 50 pounds
- Ability to work in close quarters with others
- Ability to work around heat
- Ability to handle cleaning products safely
Job Qualifications
- High school diploma or equivalent
- Basic math skills
- Service oriented with guests and team members
- Good communication skills and ability to handle service issues professionally
- Ability to take initiative and problem solve
- Leadership skills preferred
Job Duties
- Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel
- Respond positively and quickly to customer concerns and correct problems before they affect customers
- Supervise and direct employees customarily and regularly during work hours
- Works independently and uses own discretion and judgment in executing duties and responsibilities
- Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees
- Evaluate employees performance and hold employees accountable for meeting performance standards
- Communicate team goals and expectations to all employees
- coach employees toward achieving goals, recognize and reward employees who contribute to goals
- Make employment decisions regarding: hiring, discipline, advancement, termination, compensation
- Develop and execute the business plan for the restaurant
- Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Identify and develop local restaurant marketing strategies to maximize sales
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures
- 100% attendance, working a minimum of 47 hours per week
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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