Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tips
Career development opportunities
Team-oriented environment
Employee Discounts
Job Description
Jersey Mike's is a family-owned business that prides itself on leading with compassion and serving the community with dedication. As a locally owned, multiunit franchisee with an award-winning reputation, Jersey Mike's focuses on creating opportunities for success and fostering teamwork among team members. The company culture is deeply rooted in customer service excellence and supporting its employees in a positive work environment. This dedication is evident in their commitment to employee growth, health benefits, and work-life balance. Jersey Mike's management team plays a crucial role in upholding these values by acting as coaches, mentors, and leaders who inspire their teams... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a supervisory or management role preferred
- Ability to work a minimum of 35 hours per week with 100 percent attendance
- Eligibility to be verified by E-Verify
- Strong organizational and interpersonal skills
- Capability to handle cash deposits securely
- Willingness to participate in continuous training and development
- Must comply with all company policies and safety regulations
Job Qualifications
- Experience in foodservice or restaurant management
- Strong leadership and coaching skills
- Ability to supervise and motivate a team
- Excellent customer service skills
- Understanding of food safety and sanitation practices
- Ability to manage scheduling and labor costs
- Effective communication and decision-making abilities
- Familiarity with employment laws and company policies
- Ability to analyze business performance and take corrective actions
- Commitment to ongoing education and franchise-specific certifications
Job Duties
- Ensure total customer satisfaction through quality product delivery and excellent customer service
- Respond promptly and positively to customer concerns
- Supervise and direct daily work activities of crew employees
- Train, coach and provide regular performance feedback to employees
- Make recommendations in hiring and termination decisions
- Prepare work schedules to adequately staff the restaurant
- Evaluate employee performance and hold staff accountable for standards
- Communicate team goals and coach employees toward achieving them
- Make employment decisions regarding hiring, discipline, and compensation
- Analyze business performance and monitor controllable costs
- Utilize labor effectively to meet budgets while maintaining quality
- Execute company-wide marketing programs
- Ensure compliance with laws and company policies
- Uphold food safety, food handling and sanitation requirements
- Transport cash deposits securely to the bank
- Model and promote company values such as compassion and collaboration
Job Qualifications
Experience
Mid Level (3-7 years)