Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tips
Employee Discounts
Career growth opportunities
Flexible Schedule
Job Description
Jersey Mike's is a family-owned and award-winning multiunit franchisee known for its commitment to compassion, community service, and creating opportunities for success through teamwork. This locally owned business has built a reputation for fostering a positive work environment where employees feel valued and supported. Jersey Mike's emphasizes leadership that serves the community and encourages development of each team member to ensure great service and positive energy every day. The company culture prioritizes treating employees like family while upholding high standards for customer satisfaction and operational excellence.
The Assistant Manager position at Jersey Mike's offers a unique leadership opportunity within ... Show More
The Assistant Manager position at Jersey Mike's offers a unique leadership opportunity within ... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or food service industry
- Ability to work a minimum of 35 hours per week
- Willingness to undergo background check and E-Verify
- Strong organizational and multitasking skills
- Availability to work flexible hours including weekends and holidays
- Reliable transportation for bank deposit duties
Job Qualifications
- High school diploma or equivalent
- Previous experience in a supervisory or management role preferred
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to work independently using discretion and judgment
- Knowledge of food safety and sanitation standards
- Ability to analyze business performance and control costs
- Experience in scheduling and labor management
- Commitment to company values such as compassion and collaboration
Job Duties
- Ensure total customer satisfaction through delivery of quality product and excellent customer service
- Respond positively and quickly to customer concerns and correct problems
- Supervise and direct daily work activities of crew employees
- Train, coach and provide regular performance feedback to motivate employees
- Make recommendations for hiring and termination of staff
- Prepare schedules to adequately staff the restaurant
- Evaluate employee performance and hold staff accountable
- Communicate team goals and recognize employees
- Make employment decisions regarding hiring, discipline, advancement, termination, and compensation
- Analyze business performance and monitor controllable costs
- Utilize labor effectively to meet budgets
- Execute company-wide marketing programs
- Ensure compliance with state and federal laws
- Uphold food safety, food handling, and sanitation requirements
- Transport cash deposits securely
- Model and promote company values
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)