Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Paid Time Off
competitive pay
Career development opportunities
Employee Discounts
health benefits
Job Description
Jersey Mike's is a well-established, family-owned business renowned for its commitment to community, teamwork, and compassionate leadership. As an award-winning, locally owned multiunit franchisee, Jersey Mike's prides itself on fostering an inclusive and supportive environment where every team member is valued and success is a shared goal. The organization emphasizes service excellence not only to customers but also within its team, promoting leadership development and career growth opportunities. This dynamic company is focused on building strong management teams dedicated to upholding high standards of service, quality, and operational excellence within their restaurants.
The Assistant Manager role at Jerse... Show More
The Assistant Manager role at Jerse... Show More
Job Requirements
- Minimum high school diploma or GED
- Experience in supervisory or management role preferred
- Ability to work at least 35 hours per week
- Strong interpersonal and leadership skills
- Availability to work flexible hours including weekends
- Ability to comply with company policies and legal regulations
- Must be willing to transport cash deposits securely
- Successfully pass E-Verify examination
- Commitment to upholding company values
- Reliable attendance record
Job Qualifications
- High school diploma or equivalent
- Previous management or supervisory experience in food service or retail
- Strong leadership and coaching skills
- Excellent customer service and communication abilities
- Ability to analyze business performance data
- Knowledge of labor management and cost control
- Familiarity with food safety and sanitation standards
- Ability to work independently and exercise good judgment
- Proficient in scheduling and staff management
- Commitment to continuous learning and development
Job Duties
- Ensure total customer satisfaction through the delivery of quality product and excellent customer service
- Respond positively and quickly to customer concerns and correct problems
- Supervise and direct daily work activities of crew employees
- Use discretion and judgment in executing duties
- Train, coach, and provide regular performance feedback to motivate and improve employee performance
- Make and recommend decisions to hire and terminate Shift Leaders and Crew Persons
- Prepare schedules to adequately staff the restaurant
- Evaluate employees' performance and hold them accountable for meeting standards
- Communicate team goals and coach employees toward achieving them
- Make employment decisions regarding hiring, discipline, advancement, termination, compensation
- Analyze business performance and monitor controllable costs
- Utilize labor effectively to meet budgets while ensuring high quality of QSC
- Execute company-wide marketing programs
- Ensure business and personnel practices comply with laws and company policies
- Uphold food safety, food handling, and sanitation requirements
- Participate in continued education and franchise specific certifications
- Transport cash deposits to bank in secure vehicle
- Model and promote company values including compassion, communication, collaboration
- Perform any other duties assigned
Job Qualifications
Experience
Mid Level (3-7 years)