Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,500.00 - $60,300.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
United Airlines is a major American airline renowned for its comprehensive global network and unwavering commitment to safety, innovation, and customer service excellence. Established decades ago, United has grown to be one of the leading airlines in the world, recognized for its operational efficiency and dedication to connecting people across continents. The company embraces diversity and fosters a culture of collaboration, ensuring that every employee embodies its core values while contributing to a seamless travel experience for millions of customers each year. With industry-leading training programs and a focus on continuous improvement, United Airlines remains at the forefront of aviation... Show More
Job Requirements
- high school diploma or equivalent
- 2-3 years inflight supervisory experience or equivalent
- ability to lead and influence teams effectively
- strong conflict resolution skills
- excellent time management and organizational skills
- proven experience in strategic planning and continuous improvement
- strong problem-solving abilities
- positive attitude and adaptability
- excellent verbal and written communication skills
- intermediate microsoft office skills
- legal authorization to work in the united states without sponsorship
- successful interview completion
- reliable and punctual
- adherence to flight attendant appearance standards
- ability to pass functional reach assessment
Job Qualifications
- high school diploma ged or education equivalent
- required to attend united's flight attendant training to earn faa certification if not currently flight qualified
- 2-3 years previous inflight supervisory experience or equivalent work experience
- 2-3 years experience leading and influencing a team with solid conflict resolution and decision-making capability
- effective time management presentation and organizational skills
- proven track record in roles requiring strategic planning continuous improvement analytical problem-solving goal-directed leadership and service-oriented performance
- positive attitude and ability to adapt to constantly changing work environment
- proven ability to work independently and with other team members across the organization in creating a collaborative work environment
- strong verbal and written communications skills
- intermediate skills with microsoft office programs
- must be legally authorized to work in the united states for any employer without sponsorship
- successful completion of interview required to meet job qualification
- reliable punctual attendance is an essential function of the position
- must adhere to appearance standards for the flight attendant workgroup including guidelines around hair makeup and tattoos
- ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach without shoes on
Job Duties
- report to operations manager and support base leader as required for all organizational goals within the inflight division
- coordinate the implementation of safety policies and procedures securing relationships and support from other organizations and divisions as necessary to support objectives
- provide local management with information and practices that enable a reduction of operational disruptions and increase in net promotor scores
- ensure consistent implementation of standard safety and inflight objectives
- work with stations to determine root cause of operational disruptions aircraft damage incidents and share lessons learned
- work with inflight management to ensure adherence to regulatory practices and psa briefing items
- work with other divisions such as flight operations airport operations and safety to resolve cross-departmental issues
- coordinate the implementation of consistent inflight operation functions across all bases
- provide support to the operations managers in supervising all areas of the operation within an area of united's airport operation multiple gates communicating with internal stakeholders and supporting united's core4 values through critical decision-making
- identify and address flight-level issues exceptions related to inflight psa baggage processes customer boarding net promotor scores catering and general fa concerns
- identify irregularities such as ifdm alerts atc wx issues medical emergencies major minor flight alerts and staffing issues and work with the soc and scheduling to resolve
- coordinate communicate and partner with team members across united's operation via phone radio and messaging services to escalate and resolve critical issues
- work with all stakeholders to ensure inflight priorities and initiatives are maintained
- document notable issues with operational performance as required
- identify changes required to improve future operational performance
- develop and support standard work and continuous improvement processes with team of inflight operations supervisors
- mentor promote and develop colleagues to grow professionally and strengthen the overall inflight team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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