Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Weekend Shifts
Benefits
401(k) matching
Health Insurance
Paid Time Off
Tuition Reimbursement
competitive salary
career advancement
Incentives
Job Description
Hilton Grand Vacations is a premier vacation ownership company dedicated to providing exceptional and memorable vacation experiences to its owners and guests worldwide. As a leader in the timeshare industry, Hilton Grand Vacations combines the heritage and trust associated with the Hilton brand with innovative vacation ownership offerings. The company focuses on delivering quality service, exceptional customer care, and intelligently designed vacation options that allow families and individuals to explore desirable destinations with flexibility and confidence. With a strong commitment to fostering a motivating and inclusive workplace, Hilton Grand Vacations promotes professional growth, career advancement, and a culture centered on... Show More
Job Requirements
- One year of timeshare management and customer service experience
- Proficiency in MS Office Suite Concierge web-based reporting and basic check-in procedures
- Strong attention to detail with excellent analytical and problem-solving skills
- Ability to think strategically and analyze information in a timely and accurate manner
- Excellent interpersonal communication skills to effectively interact with all levels of the organization
Job Qualifications
- One year of timeshare management and customer service experience
- Proficiency in MS Office Suite Concierge web-based reporting and basic check-in procedures
- Strong attention to detail with excellent analytical and problem-solving skills
- Ability to think strategically and analyze information in a timely and accurate manner
- Excellent interpersonal communication skills to effectively interact with all levels of the organization
- Proven leadership ability in a marketing or sales environment
Job Duties
- Lead a team of sales-oriented marketing staff recruiting training and developing associates to maximize their potential and drive sales success
- Develop and host weekly meetings to inspire and motivate your team fostering a culture of excellence and continuous improvement
- Design programs and strategies to increase tour flow during off-season months maximizing marketing opportunities
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service
- Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints
- Manage representative performance standards and penetration rates to optimize results conducting performance appraisals counseling and coaching sessions as needed
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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