Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
performance-based incentives
Job Description
IHOP, a renowned casual dining restaurant chain known for its breakfast offerings and friendly atmosphere, is seeking an Assistant Manager to join its leadership team. Founded with a commitment to providing delightful dining experiences, IHOP has grown into a popular restaurant destination recognized for its welcoming environment and quality service. The company is dedicated to cultivating a positive work culture that supports employee growth, customer satisfaction, and operational excellence. Working at IHOP means becoming part of a passionate team focused on delivering exceptional service and maintaining high standards in the food and hospitality industry.
The Assistant Manager at IHOP plays a crucial role in supporting the General Manager in overseeing the day-to-day operations of the restaurant. This leadership position involves managing staff, coordinating scheduling and budgeting, and ensuring all aspects of restaurant operations align with company policies and deliver consistent quality service. The role requires a hands-on approach, fostering a positive work environment while motivating employees to achieve performance goals and provide outstanding customer experiences. The Assistant Manager also assists in hiring, training, and evaluating team members to build a skilled, motivated workforce. Additionally, the position includes important administrative duties such as payroll processing, inventory management, and handling customer feedback professionally and promptly. The Assistant Manager is integral in collaborating with the General Manager to develop and implement strategies aimed at improving sales and profitability, reinforcing the restaurant’s competitive position in the market. This role offers an opportunity to grow within a vibrant restaurant brand that values leadership, problem-solving, and exceptional communication skills. The position demands flexibility, including working evenings, weekends, and holidays, reflecting the dynamic nature of the restaurant industry. Overall, the Assistant Manager position at IHOP is ideal for individuals who thrive in fast-paced environments, enjoy working with people, and are committed to delivering high standards of service and operational success.
The Assistant Manager at IHOP plays a crucial role in supporting the General Manager in overseeing the day-to-day operations of the restaurant. This leadership position involves managing staff, coordinating scheduling and budgeting, and ensuring all aspects of restaurant operations align with company policies and deliver consistent quality service. The role requires a hands-on approach, fostering a positive work environment while motivating employees to achieve performance goals and provide outstanding customer experiences. The Assistant Manager also assists in hiring, training, and evaluating team members to build a skilled, motivated workforce. Additionally, the position includes important administrative duties such as payroll processing, inventory management, and handling customer feedback professionally and promptly. The Assistant Manager is integral in collaborating with the General Manager to develop and implement strategies aimed at improving sales and profitability, reinforcing the restaurant’s competitive position in the market. This role offers an opportunity to grow within a vibrant restaurant brand that values leadership, problem-solving, and exceptional communication skills. The position demands flexibility, including working evenings, weekends, and holidays, reflecting the dynamic nature of the restaurant industry. Overall, the Assistant Manager position at IHOP is ideal for individuals who thrive in fast-paced environments, enjoy working with people, and are committed to delivering high standards of service and operational success.
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Proficient computer skills, including Microsoft Office Suite
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in Business Administration or a related field preferred
- Previous experience in a supervisory or management role in the restaurant industry
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Proficient computer skills, including Microsoft Office Suite
Job Duties
- Assist the General Manager in managing all aspects of restaurant operations, including staffing, scheduling, and budgeting
- Provide leadership and direction to team members to foster a positive work environment and promote teamwork
- Ensure adherence to company policies, procedures, and standards to deliver consistent service and quality
- Assist with recruiting, hiring, training, and evaluating staff to maintain a skilled and motivated team
- Monitor inventory levels and manage supply orders to meet operational needs and budget targets
- Handle customer inquiries, concerns, and complaints in a professional and timely manner
- Perform administrative tasks such as payroll processing, reporting, and record-keeping
- Collaborate with the General Manager to develop and implement strategies for driving sales and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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