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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.50
Work Schedule
Day Shifts
Night Shifts
Benefits
Quarterly employee bonuses
Paid Time Off
100% paid parental leave
401K Matching
employee stock ownership
Tuition Reimbursement
Medical Coverage
vision coverage
dental coverage
snack discounts
Job Description
Sheetz is a leading convenience store chain in the United States, widely recognized for its commitment to customer satisfaction and innovative retail solutions. With numerous locations spanning multiple states, Sheetz continually strives to provide an exceptional shopping experience for its customers, affectionately referred to as Freakz. The company prides itself on creating a welcoming environment, maintaining high standards for hospitality, and fostering a positive company culture. Sheetz emphasizes employee growth and well-being, offering comprehensive benefits, professional development opportunities, and a supportive workplace where every team member can thrive.
The Assistant Manager of Hospitality role at Sheetz is a unique leader... Show More
The Assistant Manager of Hospitality role at Sheetz is a unique leader... Show More
Job Requirements
- High school diploma or GED
- One year experience supervising others in a fast food, restaurant, retail, or convenience operation preferred
- Successful completion of required certifications including ServeSafe
- Ability to handle customer service scenarios effectively
- Strong leadership and team management skills
- Availability to work overnight shifts from 10pm to 6am for additional hourly compensation
Job Qualifications
- High school diploma or GED
- Two-year degree in a business related field preferred
- Successful completion of certification testing as needed
- One year experience supervising others in a fast food, restaurant, retail, or convenience operation preferred
- ServeSafe certification
- Any other legally required certification
Job Duties
- Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of store staff
- Have a say in scheduling and staffing decisions
- Handle customer questions, complaints, and concerns
- Ensure compliance with company policies, procedures, and programs
- Follow-up with responses from customer service shops, QA audits, secret shops, and SMG surveys
- Oversee timely customer transactions, cleanliness standards, and hospitality adherence
- Monitor end-of-day tasks for completion
- Manage proper placement, pricing, and restocking of merchandise
- Lead profit management processes including shrink indicators, lottery, stock audits, vendors, car wash operations, and retail waste
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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