Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $23.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
diversity and inclusion
Job Description
Pollo Nation is a vibrant and rapidly growing restaurant chain dedicated to delivering authentic Latin-inspired flavors and an exceptional dining experience. As a well-established player in the fast-casual dining industry, Pollo Nation combines traditional recipes with innovative service standards to create a fiesta of flavors that keeps customers coming back. Their focus on quality food, guest satisfaction, and employee development has positioned them as a preferred employer and dining destination. They prioritize diversity and inclusion, fostering a welcoming environment for employees and guests alike. This role is ideal for candidates eager to be part of a dynamic team in a... Show More
Job Requirements
- Completion of high school or GED
- 3-5 years in restaurant leadership
- ServSafe Certification required
- Good verbal and written communication skills in English
- Basic computer skills
- Ability to work under pressure and make sound decisions
- Ability to engage and develop a team
- Flexibility to work various shifts
- Physical ability to stand, walk, and use hands
- Adherence to company policies and safety regulations
Job Qualifications
- Completion of high school or GED
- 3-5 years in the restaurant industry in a leadership role
- ServSafe Certification
- Good verbal and written communication skills in English
- Computer program literacy such as internal websites, Outlook and HRIS systems
Job Duties
- Assist in overseeing restaurant operations to ensure food quality, safety, and consistency in preparation, service, and presentation
- Model and coach hourly team members to deliver exceptional guest service
- Address and resolve guest concerns with urgency and care
- Support a positive team culture through recognition, engagement, and ongoing feedback
- Assist in staffing, training, and onboarding hourly team members using company-approved training tools and processes
- Partner with the General Manager to manage labor and scheduling effectively, balancing team needs with budgetary goals
- Perform essential administrative and operational tasks, including register audits, safe counts, fund reconciliation, and incident reporting
- Attend and actively participate in restaurant, market, and training meetings and workshops
- Recommend and administer coaching and corrective actions in collaboration with the General Manager
- Ensure cleanliness, safety, and organization of the restaurant both inside and outside
- Support compliance with all company policies, health regulations, and operational standards
- Make sound decisions under pressure and help navigate unforeseen challenges
- Foster adaptability and a positive attitude in a changing environment
- Performs other related duties as assigned in accordance with company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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