Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Pollo Nation is a vibrant and growing restaurant brand known for its commitment to delivering high-quality food and exceptional guest experiences. With a strong emphasis on team leadership and operational excellence, Pollo Nation fosters a supportive and engaging workplace environment. The restaurant prides itself on maintaining the highest standards in food safety, preparation, and customer service, driving both employee and guest satisfaction. As part of this dynamic organization, employees become a key part of a community that values diversity, inclusion, and continuous improvement. Pollo Nation is an equal opportunity employer, dedicated to creating a welcoming atmosphere for all employees regardless... Show More
Job Requirements
- Completion of high school or GED
- 3-5 years in the restaurant industry in a leadership role
- ServSafe certification
- Good verbal and written communication skills in English
- Basic computer skills
Job Qualifications
- Completion of high school or GED
- 3-5 years in the restaurant industry in a leadership role
- ServSafe certification
- Good verbal and written communication skills in English
- Computer program literacy such as internal websites, Outlook and HRIS systems
- Basic computer skills
- Excel knowledge preferred
Job Duties
- Assist in overseeing restaurant operations to ensure food quality, safety, and consistency in preparation, service, and presentation
- Model and coach hourly team members to deliver exceptional guest service
- Address and resolve guest concerns with urgency and care
- Support a positive team culture through recognition, engagement, and ongoing feedback
- Assist in staffing, training, and onboarding hourly team members using company-approved training tools and processes
- Partner with the General Manager to manage labor and scheduling effectively, balancing team needs with budgetary goals
- Perform essential administrative and operational tasks, including register audits, safe counts, fund reconciliation, and incident reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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