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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
uniform provided
Job Description
Dave's Hot Chicken is a rapidly growing fast-casual restaurant chain known for its spicy fried chicken and a vibrant dining experience. Founded with a commitment to serving high-quality, flavorful chicken dishes in a casual atmosphere, Dave's Hot Chicken has established itself as a popular destination for customers craving bold flavors and excellent customer service. The restaurant aims to maintain a welcoming environment while upholding stringent standards of food safety and operational efficiency. As a company, Dave's Hot Chicken values teamwork, professionalism, and a strong customer focus, which helps it maintain its reputation in the competitive fast-food industry.
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Job Requirements
- Must be at least 18 years old
- Fluent in English
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods and work in a fast-paced environment
- Positive attitude
- Commitment to guest satisfaction
- Reliable transportation with driver’s license and insurance
- Access to reliable communication methods
- Willingness to work flexible hours including opening and closing shifts
- Ability to bend, stoop, and work around heat and others in close quarters
- Ability to lift 50-75 lbs comfortably
Job Qualifications
- Current student or high school diploma/GED preferred
- Certified in all stations following the DHC Training Program
- Ability to delegate tasks efficiently
- Strong organizational and planning skills
- Excellent guest service skills
- Ability to view operations from a guest's perspective
- Initiative and problem-solving skills
- Effective communication with coworkers and management
Job Duties
- Supervise and monitor team members during shifts
- Follow the DHC Training Program to learn and train new skills
- Perform regular operational checks and quality assessments
- Organize shift schedules and monitor attendance and punctuality
- Assign tasks based on employee roles and skills
- Greet guests and handle orders with a positive attitude
- Ensure food preparation follows safety and sanitary procedures
- Use kitchen equipment like fryers and ice cream dispensers
- Maintain cleanliness by delegating cleaning tasks
- Handle guest complaints professionally
- Maintain a neat appearance and adhere to uniform policies
- Provide supervision and feedback to maintain productivity and morale
- Communicate team performance and address issues
- Train new and current team members
- Balance cash drawers and prepare deposits
- Enforce company policies and direction
- Plan and implement daily operational routines
- Complete administrative duties and paperwork
- Supervise opening and closing activities
- Establish open and honest communication
- Role model positive behavior and practices
- Ensure compliance with company policies
- Follow food and cash control guidelines
- Support management decisions
- Contribute to restaurant success consistently
- Resolve interpersonal issues effectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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