Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $28.37
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Bonuses
Career development programs
Job Description
Sheraton New Orleans Hotel, located in the heart of New Orleans, Louisiana, is part of Marriott International's renowned portfolio of hospitality brands. Established in 1937, Sheraton has built a reputation as a place of gathering and connection for guests worldwide. As a global leader in the hotel industry, Sheraton offers a rich blend of culture, talent, and experiences, making it an exceptional workplace for those passionate about delivering outstanding guest service. The hotel is situated at 500 Canal Street, a prime location that provides guests easy access to many of New Orleans' iconic attractions and vibrant culture. Sheraton emphasizes inclusivity,... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in guest services or front desk
- or 2-year degree in hotel and restaurant management, hospitality, or business administration
- excellent communication skills
- leadership and team management capability
- customer service orientation
- availability to work full-time shifts
- bonus eligible
Job Qualifications
- High school diploma or GED
- 2 years experience in guest services or front desk
- or 2-year degree in hotel and restaurant management, hospitality, or business administration
- strong interpersonal and communication skills
- ability to lead and motivate a team
- knowledge of front desk operations and guest service standards
- problem-solving and conflict resolution skills
Job Duties
- Lead and support front desk team members
- handle guest complaints and resolve disputes
- manage daily front desk shift operations
- support training and development of front desk staff
- ensure adherence to service quality and operational standards
- participate in department meetings and communicate front desk goals
- perform front desk duties in employees' absence
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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