Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee recognition programs
Training and development opportunities
flexible scheduling
equal opportunity employment
Job Description
Pollo Nation is a vibrant and fast-paced restaurant chain that prides itself on delivering high-quality food and exceptional guest experiences. Known for its commitment to a positive team culture and operational excellence, Pollo Nation has created a welcoming environment where both team members and guests feel valued and engaged. As a leader in the restaurant industry, the company fosters a culture of continuous learning and development, emphasizing food safety, labor management, and guest satisfaction. Joining Pollo Nation means being part of a dynamic and diverse workforce dedicated to providing memorable dining experiences through teamwork and dedication. The company supports its... Show More
Job Requirements
- Completion of high school or GED
- 3-5 years of leadership experience in the restaurant industry
- ServSafe certification
- Good verbal and written communication skills in English
- Basic computer skills including familiarity with internal websites, Outlook, and HRIS systems
- Ability to handle physical demands including sitting, talking, hearing, and occasional standing and walking
- Capability to work in a temperature controlled restaurant environment with low to moderate noise levels
Job Qualifications
- Completion of high school or GED
- 3-5 years in the restaurant industry in a leadership role
- ServSafe Certification
- Good verbal and written communication skills in English
- Computer program literacy such as internal websites, Outlook, and HRIS systems
- Basic computer skills
- Excel knowledge preferred
Job Duties
- Assist in overseeing restaurant operations to ensure food quality, safety, and consistency in preparation, service, and presentation
- Model and coach hourly team members to deliver exceptional guest service
- Address and resolve guest concerns with urgency and care
- Support a positive team culture through recognition, engagement, and ongoing feedback
- Assist in staffing, training, and onboarding hourly team members using company-approved training tools and processes
- Partner with the General Manager to manage labor and scheduling effectively, balancing team needs with budgetary goals
- Perform essential administrative and operational tasks, including register audits, safe counts, fund reconciliation, and incident reporting
- Attend and actively participate in restaurant, market, and training meetings and workshops
- Recommend and administer coaching and corrective actions in collaboration with the General Manager
- Ensure cleanliness, safety, and organization of the restaurant both inside and outside
- Support compliance with all company policies, health regulations, and operational standards
- Make sound decisions under pressure and help navigate unforeseen challenges
- Foster adaptability and a positive attitude in a changing environment
- Perform other related duties as assigned in accordance with company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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