Assistant Manager, Food & Beverage Operations - Universal Kids Resort
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive compensation package
Health Insurance
Dental Insurance
Paid Time Off
Training and development programs
Employee Discounts
retirement savings plan
Job Description
Universal Kids Resort is a premier entertainment and hospitality destination known for offering exceptional experiences to families and guests of all ages. As part of Universal Studios, Universal Kids Resort prides itself on delivering unparalleled food and beverage services through its various venues. The resort is dedicated to maintaining the highest standards in operational efficiency, cleanliness, and guest satisfaction, aiming to create memorable moments for every visitor. With a commitment to excellence and innovation, Universal Kids Resort continues to be a leader in the hospitality sector, providing a dynamic work environment that fosters growth, teamwork, and development. The resort offers... Show More
Job Requirements
- Certified Professional Foods Manager (CPFM) certification
- 3 plus years of supervisory experience or equivalent combination of education and experience
- Bachelor’s degree preferred
- Ability to perform essential duties satisfactorily
- Consistent attendance
- Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions
Job Qualifications
- Certified Professional Foods Manager (CPFM) certification
- Bachelor’s degree preferred
- Minimum 3 years of supervisory experience or equivalent combination of education and experience
- Ability to perform essential duties satisfactorily
- Strong leadership and coaching skills
- Effective communication abilities
- Knowledge of health, safety, and food handling regulations
- Consistent attendance
Job Duties
- Assist management with the consistent execution of guest service and operational standards
- Perform all operational duties related to the daily opening and closing of multiple locations including inventory, audits, and end-of-day process
- Remain in strict accordance with food handling laws and regulations
- Oversee the daily operation of multiple food and beverage locations ensuring labor goals, efficiencies, safety and quality standards are met
- Handle and report incidents, team member and guest issues, and operational deficiencies
- Develop supervisors through training, coaching, and mentoring to increase team member and guest satisfaction
- Enforce department policies and procedures including training and safety
- Provide department duty manager coverage and respond to escalated incidents
- Participate actively in environmental, health, and safety responsibilities following established policies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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