Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.00 - $32.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Tuition Reimbursement
Employee Discounts
Job Description
NBCUniversal is one of the world’s leading media and entertainment companies, recognized globally for its diversified portfolio in film, television, streaming, and theme park experiences. As a powerhouse in the entertainment industry, NBCUniversal owns and operates premier brands such as NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock, its premium ad-supported streaming service. The company produces and distributes premier filmed entertainment and programming through esteemed film and television studios including Universal Pictures, DreamWorks Animation, Focus Features, and the Universal Studio Group. Moreover, NBCUniversal operates industry-leading theme parks and experiences worldwide via Universal Destinations & Experiences, including the renowned Universal... Show More
Job Requirements
- high school diploma or GED required
- minimum of 3 years quick service food management experience with multiple large high-volume food service operations
- experience managing a team of 20 or more employees
- working knowledge of Microsoft Office programs including Word, Excel, and PowerPoint
- excellent written and verbal communication skills
- ability to work rotating schedules including holidays, weekends and nights
- ability to work outdoors in varying weather conditions
- ability to walk and travel to multiple venues throughout the day
- must be able to work full-time onsite at an NBCUniversal-designated worksite
Job Qualifications
- high school diploma or GED required
- minimum 3+ years quick service food management experience with multiple large high-volume food service operations and managing a team of 20+ employees
- working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
- excellent written and verbal communication skills to effectively communicate with all levels of the organization
- ability to work rotating schedules, holidays, weekends and nights
- able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
- associate or bachelor’s degree (or equivalent) in hospitality management or business administration preferred
- experienced in quick food service
- must be able to express ideas clearly and logically and should love to write
- must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
- must be proficient in MS Word, Excel, food related point of service system (i.e. EATEC & Clarity)
- strong customer service, interpersonal and organizational skills
- able to provide creative solutions to guest situations
- ability to work in a high paced, repetitive teamwork environment
- theme park experience preferred
- experience managing in a union environment
- strong interpersonal and analytical skills
- quick thinker with the ability to make sound decisions
- able to manage effectively under deadlines
- previous experience with creating and managing budgets
Job Duties
- ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and union guidelines, as well as company policies and procedures
- execute strategic plans to optimize operational profits while maintaining quality, cleanliness and guest service standards
- support the employee and guest satisfaction programs and ensure the staff understands the importance of the programs
- supervise all hourly staff and seasonal supervisory staff, provide work direction, performance reviews, and coaching to team
- ensure company compliance with union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
- mentor and counsel team members and enforce appropriate policies and procedures ensuring compliance of departmental standards
- supervise employee workflows, set leadership standards, and guide work location efficiency
- observe, critique, and adjust daily functions of personnel and standard operating procedures to provide quality guest service
- maintain or exceed weekly budgeted variable operations result including cost of goods, labor, and safety
- maintain a clean, safe and professional work area
- ensure proper hiring and training content are maintained
- ensure the workforce is trained and proficient at operating venues
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: