Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.00 - $32.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
401(k)
Tuition Reimbursement
Vision Insurance
Health Insurance
Job Description
NBCUniversal is a globally recognized media and entertainment powerhouse, renowned for producing and distributing world-class content across multiple platforms. As a subsidiary of Comcast Corporation, NBCUniversal operates leading entertainment and news brands such as NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, which is the company’s premium ad-supported streaming service. The company also operates Universal Filmed Entertainment Group and Universal Studio Group, creating and distributing premier filmed entertainment and programming. Additionally, NBCUniversal owns world-renowned theme parks and attractions through Universal Destinations & Experiences, providing immersive consumer experiences that complement its media offerings.
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Job Requirements
- High school diploma or GED required
- Minimum 3+ year’s quick service food management experience with multiple large high-volume food service operations and managing a team of 20+ employees
- Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
- Excellent written and verbal communication skills to effectively communicate with all levels of the organization
- Ability to work rotating schedules, holidays, weekends and nights
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
Job Qualifications
- High school diploma or GED required
- Minimum 3+ year’s quick service food management experience with multiple large high-volume food service operations and managing a team of 20+ employees
- Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
- Excellent written and verbal communication skills to effectively communicate with all levels of the organization
- Ability to work rotating schedules, holidays, weekends and nights
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
- Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred
- Experienced in Quick Food Service
- Must be able to express ideas clearly and logically and should love to write
- Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
- Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
- Strong customer service, interpersonal and organizational skills
- Able to provide creative solutions to guest situations
- Ability to work in a high paced, repetitive teamwork environment
- Theme park experience preferred
- Experience managing in a union environment
- Strong interpersonal and analytical skills
- Quick thinker with the ability to make sound decisions
- Able to manage effectively under deadlines
- Previous experience with creating and managing budgets
Job Duties
- Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures
- With the direction of the Restaurant Managers, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards
- Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs
- Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
- Ensures company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
- Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards
- Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency
- Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service
- Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety
- Adjust operations as necessary to budgets
- Maintain a clean, safe and professional work area
- Ensure proper hiring, and training content are maintained
- Ensure the workforce is trained and proficient at operating venues
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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