
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $24.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
charitable involvement
Job Description
Dunkin' is a well-established leader in the quick service restaurant industry, renowned for fueling America’s day with freshly brewed coffee, delicious donuts, and quality food offerings. As a brand built on community and teamwork, Dunkin' empowers its team members to be the essential ingredients that make the brand a success nationwide. Operating as a franchise network, Dunkin' franchises possess a commitment to excellent guest service and operational excellence, paving the way for dynamic growth and local community engagement. The Little General Network franchisee, in particular, upholds the high Dunkin' standards through strong leadership and dedicated store operations.
The role... Show More
The role... Show More
Job Requirements
- At least six months of retail, restaurant, or hospitality management experience
- 18 years of age or older per applicable law
- Ability to work part-time hours
- Willingness to embrace change and work in a fast-paced environment
- Ability to stand for long periods and perform repetitive motions
- Effective communication skills
- Basic physical ability to lift packages and work within small spaces
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant, or hospitality
- Good analytical skills and business acumen
- Ability to train and develop a team
- Excellent guest service and team collaboration skills
- Strong time management and problem-solving abilities
- Positive attitude and willingness to learn
Job Duties
- Perform all responsibilities of restaurant team members
- Lead team meetings with the Restaurant Manager
- Oversee brand training programs including scheduling, training, validating, and certifying team and shift lead staff
- Ensure brand standards, recipes, and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback and implement action plans for improvement
- Communicate restaurant priorities, goals and results to team members
- Execute new product rollouts including training, marketing, and sampling
- Manage Point of Purchase in-store setup per brand standards
- Maintain a safe, secure, and healthy environment by enforcing safety and sanitation requirements
- Control costs to maximize profitability
- Complete periodic inventory and support supplier and vendor orders
- Assist in labor scheduling and shift staffing
- Conduct self-assessments and develop action plans
- Manage cash handling and ensure compliance with policies
- Engage with Dunkin' Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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