Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Community involvement
charitable involvement
Job Description
Dunkin' is a renowned global brand that has been fueling America with coffee and baked goods for decades. Known for its commitment to quality products and exceptional customer service, Dunkin' operates thousands of restaurants across the United States and around the world. The brand prides itself on its vibrant culture, community involvement, and innovative offerings that cater to a wide range of tastes. As a fast-casual restaurant chain, Dunkin' focuses on providing quick, convenient, and delicious options for customers on the go, making it a trusted name in the food service industry.
This job opportunity is offered by a franchise... Show More
This job opportunity is offered by a franchise... Show More
Job Requirements
- At least six months of retail, restaurant, or hospitality management experience
- Must be 18 years of age or older per applicable law
- Exceptional time management and attention to detail
- Strong guest service skills
- Ability to perform all restaurant team member responsibilities
- Ability to lead and train staff
- Willingness to work flexible hours including weekends and holidays
- Basic computer literacy
- Effective communication skills
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant, or hospitality
- Good analytical skills and business acumen
- Ability to work well in a fast-paced team environment
- On-time and demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest-focused approach
- Strong time management skills
- Problem-solving abilities
- Ability to motivate others
Job Duties
- Perform all responsibilities of restaurant team members
- Lead team meetings with Restaurant Manager
- Oversee Brand Training Programs including scheduling, training, validating, and certifying team and shift lead staff
- Ensure brand standards, recipes, and systems are executed
- Create and maintain a guest-focused culture
- Review guest feedback and implement action plans
- Communicate restaurant priorities, goals and results to team
- Execute new product rollouts including training and marketing
- Maintain a safe, secure, and healthy environment
- Control costs to maximize profitability
- Complete inventory periodically
- Support labor scheduling and staffing
- Assist in staff assignment and deployment
- Manage supplier and vendor orders
- Conduct self-assessments and action plans
- Ensure restaurant budget compliance
- Manage cash over/short and cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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