Assistant Manager, Community Relations
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $103,809.00 - $143,291.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Flexible work schedule
Professional Development
Employee assistance program
Job Description
The Metropolitan Airports Commission (MAC) is a vital regional government agency that owns and operates the Minneapolis-St Paul International (MSP) Airport and six reliever airports, serving as a critical hub for transportation, commerce, and community connections in the Minneapolis-Saint Paul metropolitan area. MAC focuses on delivering world-class airport experiences, ensuring safety, efficiency, and environmental stewardship, while building strong relationships with the communities that surround and depend on its airports. With committed leadership and a dedicated workforce, MAC develops strategic initiatives that support sustainable growth and regional economic development through collaborative community engagement and innovative operational practices.
The Assistant Manager... Show More
The Assistant Manager... Show More
Job Requirements
- Bachelor’s degree in related field
- Minimum of five years of experience in community relations, public engagement, or related area
- Prior supervisory or leadership experience
- Strong written and verbal communication skills
- Ability to analyze and interpret technical data
- Proficiency with geographic information systems (GIS) and data visualization tools
- Ability to work both independently and as part of a team
- Must be legally authorized to work in the United States
- Ability to attend public meetings and events as required
- Willingness to work on-site three days per week per MAC’s remote work policy.
Job Qualifications
- Bachelor’s degree in communications, public relations, environmental science, urban planning or related field
- Experience managing community engagement or public relations programs preferably in transportation or aviation sectors
- Proven leadership and supervisory skills managing teams
- Strong interpersonal and communication skills, with the ability to convey technical information to non-technical audiences
- Skilled in data analysis, report writing and use of GIS or related mapping tools
- Experience facilitating public meetings and stakeholder discussions
- Knowledge of aircraft noise issues and environmental regulations preferred
- Proficiency with business intelligence tools and technical software applications
- Demonstrated ability to foster collaborative partnerships with diverse stakeholders
- Commitment to equity, inclusion and community-centered engagement practices.
Job Duties
- Assist the Manager, Community Relations in executing engagement opportunities in support of the department’s annual plan
- Develop and maintain strong relationships and exchange information with community groups, city and township governmental representatives, regulating agencies and other stakeholders to inform decision making
- Serve as the assistant technical advisor to the MSP Noise Oversight Committee (NOC), preparing and presenting technical information at public meetings
- Plan the strategy and format of quarterly NOC Listening Sessions and facilitate the meeting as the subject matter expert on noise issues
- Assist in development of the MSP Annual Noise Contour Report in accordance with MAC’s legal requirements
- Oversee and provide guidance on the administration of reliever airport advisory groups and pilot education programs
- Exercise supervisory authority, providing day-to-day leadership and coaching for Community Relations staff
- Conduct data analyses, develop specialized reports and analyze geospatial information related to aircraft operations and noise
- Prepare reports, maps and visuals to communicate trends and findings of aircraft operations, noise and complaints
- Support creative ways to engage public and community leaders to communicate MAC brand
- Contribute to annual planning, budgeting and documentation of department expenditures
- Implement MAC’s Performance Management System and promote inclusive, collaborative team culture
- Coordinate with technical staff to ensure data and analyses support community understanding
- Lead and mentor team members to effectively engage external-facing groups and the public.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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