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Wynd Technologies, Inc

Assistant Manager, CMP

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
Wish day volunteer time
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program

Job Description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, renowned for its diverse and dynamic portfolio of resort, travel club, and lifestyle travel brands. The company is deeply committed to its mission of putting the world on vacation, delivering unparalleled vacation experiences to millions of travelers globally. With innovation and growth at its core, Travel + Leisure Co. offers an exciting and evolving work environment where every day presents opportunities to learn, create, and inspire. The company's culture emphasizes excellence, inclusivity, and the importance of hospitality, fostering a supportive atmosphere where associates collaborate to create... Show More

Job Requirements

  • High school diploma, GED, or equivalent
  • two years marketing experience primarily in vacation ownership industry
  • excellent verbal and written communication skills
  • ability to coach, counsel, and motivate staff
  • provide exceptional customer service
  • ability to multi-task efficiently
  • ability to negotiate effectively
  • working knowledge of marketing databases
  • ability to recruit, train, and develop employees
  • ability to lead by example
  • detail oriented
  • ability to follow company policies and legal requirements
  • problem solving ability
  • maintain knowledge of company systems such as Mainframe, Focus, and CRS
  • minimal travel requirements

Job Qualifications

  • High school diploma, GED, or equivalent
  • excellent verbal and written communication skills
  • ability to effectively coach, counsel, and motivate direct reports
  • provide exceptional customer service including communicating positively with upset owners
  • ability to efficiently multi-task
  • ability to negotiate effectively
  • working knowledge of marketing databases
  • ability to recruit, train, and develop employees
  • ability to lead by example
  • detail oriented and accurate
  • ability to carry out responsibilities in accordance with company policies and applicable laws
  • demonstrated problem solving ability

Job Duties

  • Direct supervision of CMP marketing staff including interviewing, hiring, and training associates
  • plan, assign, and direct work
  • conduct performance reviews
  • motivate, reward, and provide disciplinary action when necessary including termination and conflict resolution
  • maintain total site marketing penetration standards set by management
  • run daily reports and prepare daily and weekly status reports including show factors and penetration rates for corporate deadlines
  • coordinate with front line sales management regarding tour seats and tour flow
  • coordinate with sales regarding new and changed marketing programs including booking and gifting policies
  • maintain copies of invitations and daily tour manifests for reference
  • resolve issues pertaining to tour statuses, bookings, and coding
  • order and maintain departmental supplies such as collateral materials and uniforms
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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