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Job Overview
Compensation
Type:
Hourly
Rate:
Exact $19.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
The hiring company is a well-established entertainment and gaming venue that prioritizes customer satisfaction and operational excellence. Known for its commitment to providing a safe and enjoyable environment, the company offers a diverse range of gaming options including horse-racing, off-track betting, and historical horse racing (HHR) machines, along with a stocked bar serving both alcoholic and non-alcoholic beverages. The company prides itself on adhering strictly to industry regulations and company policies to ensure a secure and responsible gambling experience for all guests. With a supportive workplace culture, the establishment encourages continuous employee development, maintaining high standards in cleanliness and service... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a gaming or hospitality environment preferred
- Ability to work flexible hours including nights and weekends
- Must be 21 years of age or older
- Physical ability to stand for long periods and lift up to 50 lbs
- Valid identification and eligibility to work in the country
- Completion of TIPS training or willingness to obtain it
Job Qualifications
- Proven leadership skills
- Experience in a managerial or supervisory role
- Strong knowledge of gaming regulations
- Excellent customer service skills
- Ability to train and develop employees
- Skilled in cash handling and financial procedures
- Effective communication skills
- Ability to work in a fast-paced environment
- Basic technical skills for machine troubleshooting
Job Duties
- Assist in maintaining daily safe balance and populate master safe sheet
- Manage logbooks
- Review jackpot paperwork for accuracy and make applicable corrections as needed
- Ensure overall cleanliness of building, both indoors and outdoors
- Process end of day paperwork
- Drop-box collection and count
- Allocate funds, including back up teller safe
- Assist with new employee training and employee development
- Direct, motivate, and coach employees
- Enroll new players with players cards and explain card benefits
- Promptly greet and visit with guests
- Perform morning, night, and shift change cleaning
- Serve alcoholic and non-alcoholic beverages
- Educate guests on horse-racing, off-track betting, and HHR machines
- Accurate cash handling in redeeming guest vouchers
- Process and report jackpots
- Fix machines that are down or nonoperational
- Verifying the identification and age of guests
- Monitor and promote responsible drinking
- Conduct daily promotions and drawings
- Balance bar, teller, and HHR drawers
- Set simulcast channels on TVs and music controls
- Stay current with TIPS training
- Stock and clean bar
- Maintain clean gaming floor
- Regularly wipe down machines and chairs
- Must be able to lift 50 lbs
- Must be able to stand on your feet for 80% of the time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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