Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $21.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Bonus programs
Shared healthcare program
Company-Paid Short-Term Disability Insurance
401K with company match
Paid Time Off
Job Description
Graeter's Ice Cream is a beloved hometown establishment with over 150 years of history, known for its premium ice cream and exceptional customer service. As a fourth-generation family-owned company, Graeter's has grown from a small local shop to a widely recognized brand with multiple retail locations. The company prides itself on maintaining the highest standards of quality in its products, guest experience, and store environment. Graeter's mission is to deliver not only delicious ice cream but also memorable moments for every guest who walks through its doors. This commitment has made Graeter's a cherished name in communities and a favorite... Show More
Job Requirements
- Retail and/or food service background with 1-2 years supervisory or management experience
- Ability to analyze sales figures, ratios, and percentages
- Competency in reading and comprehending operational instructions and procedures
- Ability to write professional reports and communicate effectively
- Capacity to stand for 8+ hours and lift up to 40 lbs
- Flexibility to work varied hours including nights, weekends, and holidays
- Must be available for full-time employment with a minimum 40 hours per week
Job Qualifications
- Minimum of high school diploma
- Experience in retail or food service management
- Demonstrated leadership skills managing a team of at least five people
- Strong math and language skills including ability to analyze sales data and write reports
- Excellent communication and interpersonal skills
- Ability to perform physical tasks including lifting up to 40 lbs and standing for extended periods
- Goal-oriented with problem-solving capabilities
Job Duties
- Lead and motivate retail team members to deliver exceptional guest service
- Manage daily operations including cash handling, inventory management, and product ordering
- Ensure high standards of product quality, store cleanliness, and visual merchandising
- Assist Store Manager with staff scheduling, training, and performance evaluations
- Collaborate with team to meet and exceed sales and profitability goals
- Resolve customer issues promptly and professionally
- Uphold company policies and contribute to a positive work environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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