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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Career advancement potential
Job Description
Little General Stores is a well-established company specializing in retail and branded food service operations. With a strong commitment to delivering quality products and excellent customer experiences, Little General Stores operates a network of stores that offer a variety of groceries and food service options to meet the needs of local communities. The company prides itself on maintaining high standards in customer service and operational excellence, supported by a team of motivated and trained employees. As part of its expansion and operational excellence strategy, Little General Stores seeks to enhance its branded food service restaurants by appointing a Branded Food... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or hospitality management
- Strong leadership abilities
- Excellent communication skills
- Ability to work in a fast-paced environment
- Physical ability to stand, walk, lift, carry, push and pull up to 25 lbs
- Availability to work flexible hours
- Commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality management preferred
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to resolve customer complaints effectively
- Working knowledge of food safety standards and restaurant operations
- Proficient in using training tools to develop staff
- Familiarity with cash control and credit card security practices
- Ability to motivate and inspire teams
- Basic maintenance knowledge for restaurant equipment
Job Duties
- Assist with staffing with the friendliest, most positive, trained and eager to help people
- Perform management duties as described in the Manager job description and the operations manual, as delegated by the Manager
- Assist with ensuring that every customer leaves happy and all complaints are resolved
- Train, trust and empower team to provide outstanding quality, friendliness, cleanliness, accuracy and speed of service
- Assist with ensuring the safety and security of all employees and customers
- Assist with attaining the restaurant's Annual Operating Plan
- Assist with ensuring consistent delivery of safe food on every shift by enforcing the branded franchise safety standards
- Assist with ensuring consistent execution of systems to maintain a clean, organized restaurant, prepared to deliver the best dining experience possible
- Assist with the purchase of food, beverages and supplies as needed and oversee their preparation to insure that every product served meets our high standards of product quality
- Maintain high standards by operating in accordance with established performance, profits and operating standards as outlined in the branded franchise operations manual
- Use branded franchise training tools to effectively develop and prepare team members and managers for growth opportunities
- Identify and train shift managers
- Demonstrate good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant
- Assist with ensuring all marketing plans are executed on time and accurately to build repeat customer visits, including approved Local Store Marketing
- Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives
- Assist with training all employees on general cash control systems and general credit card security and maintaining a secure restaurant environment for credit card data
- Assist with completion of semi-annual performance appraisals for all team members
- Responsible for administrative requirements and execution of all procedural guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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