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Assistant Manager -821 E. 9th

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.25 - $19.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
performance bonuses

Job Description

The hiring establishment is a well-established restaurant specializing in delivering high-quality dining experiences through exceptional customer service and efficient restaurant operations. With a strong commitment to maintaining company standards and adhering to all local, state, and federal regulations, the restaurant prides itself on its continuous focus on guest satisfaction and operational excellence. Utilizing a team-oriented approach, the restaurant fosters an environment of growth, accountability, and professionalism among its employees. The company places a significant emphasis on employee development and creating a positive workplace culture, which translates into outstanding guest experiences and sustainable business success.

The role of Assistant... Show More

Job Requirements

  • high school diploma or equivalent
  • one year restaurant management experience, qsr preferred
  • food safety certification according to state or local requirements
  • reliable transportation with valid driver’s license and insurance for positions that require driving
  • ability to take personal ownership of tasks and responsibilities
  • handles constructive criticism with maturity
  • ability to operate under minimal direction and supervision with self-motivation
  • demonstrates discipline with excellent follow-through and attention to detail
  • shows initiative and flexibility in managing multiple tasks
  • leads with an optimistic approach and builds trust with employees and rapport with customers
  • gives clear work direction and motivates towards excellence
  • pursues job problems quickly and decisively, knows when to seek assistance
  • ability to read and analyze reports and count accurate inventory

Job Qualifications

  • high school diploma or equivalent
  • one year restaurant management experience, qsr preferred
  • food safety certification according to state or local requirements
  • advanced studies in business or restaurant management helpful
  • reliable transportation with valid driver’s license and insurance for positions that require driving

Job Duties

  • assist in the recruitment of successful shift manager and hourly candidates for the restaurant
  • implement and utilize company-defined employee orientation program
  • facilitate development and training plans for the restaurant team
  • build and maintain a positive and motivating work environment
  • assist in conducting performance reviews for the restaurant team
  • provide timely feedback and recognition
  • use constructive disciplinary procedures and properly document employee performance
  • ensure communication channels and problem resolution is available on all shifts
  • ensure restaurant meets company guest standards
  • lead the restaurant team by example to ensure 100 percent guest satisfaction
  • deliver at or above company standards in vocs initiatives
  • utilize blast when resolving guest complaints and empower the restaurant team to resolve guest complaints
  • track, complete and manage the restaurant’s financial controllables including use of automated tracking systems, managing employee labor, overtime, food, supplies within company standards, conducting audits, cash management and making bank deposits
  • maintain and protect all company assets
  • develop core behaviors and standards
  • ensure compliance with all training standards
  • maintain operational updates and keep restaurant manuals up to date
  • follow proper opening, closing, and safety and security procedures
  • maintain cleanliness and preventive maintenance programs
  • ensure compliance with all municipal, state and federal codes with health inspections and sanitation procedures
  • complete employee and restaurant paperwork in a timely manner
  • comply with and ensure execution of all company policies
  • implement and execute all marketing programs to their fullest
  • recognize business generators and traffic patterns and plan shifts accordingly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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