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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Standard Hours
Day Shifts

Job Description

The establishment is a retail store that values excellent customer service and efficient daily operations. Known for its commitment to providing a helpful shopping experience, the store focuses on maintaining high standards of service, cleanliness, and safety for both customers and team members. Emphasizing strong management practices, the store has cultivated a supportive and productive environment for its employees since its inception. The company continues to thrive by setting clear store policies, procedures, and goals, and by fostering leadership at multiple levels within the organization.

The position of Assistant Store Manager is a key role responsible for overseeing the... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years retail or management experience
  • Ability to work flexible hours including weekends and holidays
  • Physical ability to perform store tasks
  • Strong organizational skills
  • Reliable and punctual
  • Ability to handle customer complaints professionally

Job Qualifications

  • Previous retail management experience
  • Strong leadership and supervisory skills
  • Excellent customer service abilities
  • Ability to manage inventory
  • Knowledge of store operations and policies
  • Good communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Basic computer skills

Job Duties

  • Open and close the store
  • Safety and security as assigned
  • Knowledge of overall store policies, procedures and goals
  • Knowledge of management responsibilities and ability to fill in as needed for the Store Manager
  • Oversee the tasks assigned and delegated to various store team members
  • Training of store personnel
  • Supervise in store personnel to ensure optimum performance and amazing customer service
  • Assist in maintaining an accurate inventory
  • General housekeeping and keep the store in a safe condition for team members and customers
  • Shop the competition monthly
  • Participate and sometimes lead monthly store meetings
  • Oversee inventory order placement
  • Oversee inventory receiving and store stocking
  • Achieve sales and productivity goals including maintaining acceptable gross margins
  • Maintain safe working conditions of store equipment and fixtures
  • Set a positive example by following company procedures
  • Develop promotions to increase store traffic
  • Ensure proper merchandising of end-caps, cross merchandising and feature displays
  • Demonstrate helpful customer service by greeting and assisting customers on the sales floor
  • Resolve customer claims and complaints timely, courteously and discreetly
  • Authorize refunds consistent with company policy
  • Process weekly hot sheets and price adjustments ensuring timely store bin tagging
  • Attend and assist with mandatory monthly store meetings

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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