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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $25.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
performance bonuses
Job Description
The company hiring for this position is a retail establishment with a strong commitment to delivering the highest standards of helpful customer service and maintaining efficient store operations. With decades of history dating back to 1926, this company has built a reputation for quality and service in the retail industry. It focuses on creating a positive shopping experience for customers while ensuring a safe and productive work environment for its employees. The store operates under the direction of a Store Manager, with the Assistant Store Manager playing a key role in supporting daily retail activities and store management processes. This... Show More
Job Requirements
- high school diploma or equivalent
- previous retail management experience preferred
- strong leadership and team management skills
- excellent customer service and communication abilities
- ability to operate store equipment and maintain safety standards
- proficiency in inventory management
- detail oriented with good organizational skills
- ability to work flexible hours including weekends and holidays
Job Qualifications
- proven experience in retail management
- ability to lead and motivate a team
- knowledge of retail operations and customer service best practices
- skilled in inventory controls and merchandising
- strong problem solving and decision making abilities
- effective communication and interpersonal skills
- aptitude for training and development of staff
Job Duties
- Open and close the store
- safety and security, as assigned
- knowledge of overall store policies, procedures and goals
- knowledge of management responsibilities and ability to fill in as needed for the Store Manager
- oversee the tasks assigned and delegated to various store team members
- training of store personnel
- supervise in store personnel to ensure optimum performance and amazing customer service
- assist in maintaining an accurate inventory
- general housekeeping and keep the store in a safe condition for team members and customers
- shop the competition monthly
- participate and sometimes lead the monthly store meetings
- oversee inventory order placement
- oversee inventory receiving and store stocking
- achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels
- maintain a safe working condition of store equipment and fixtures
- set a positive example by following company procedures
- develop promotions to increase store traffic
- ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained
- demonstrate helpful customer service by greeting and assisting customers on the sales floor
- resolve customer claims and complaints in a timely, courteous and discreet manner
- authorize refunds consistent with company policy
- work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
- attend and assist with mandatory monthly store meetings
- other responsibilities as assigned by the store manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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