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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $20.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Training and development opportunities
Retirement Plan
performance bonuses

Job Description

Jack in the Box is a renowned quick-service restaurant chain committed to delivering delicious food, excellent customer service, and a clean, welcoming environment. As a rapidly growing brand, Jack in the Box emphasizes innovation, quality, and community involvement, aiming to provide memorable dining experiences for its guests. The company fosters a supportive workplace culture that encourages growth, development, and teamwork among its employees. Currently, Jack in the Box is seeking a dedicated Assistant Manager to support restaurant operations and contribute to the overall success of the location. This full-time position plays a crucial role in ensuring the restaurant maintains the... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 6 months experience in a similar role or at Jack in the Box
  • ability to stand and walk approximately 90-95% of the shift
  • ability to lift and carry 10-65 lbs
  • excellent interpersonal and communication skills
  • must be at least 18 years old
  • completed Assistant Manager training classes
  • ServSafe certification or equivalent
  • strong organizational and planning skills
  • ability to work 40 hours per week and on weekends and holidays
  • capability to work under pressure and handle guest complaints professionally

Job Qualifications

  • Internal promote preferred (already meets the requirements for Team Member, Team Leader
  • i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests' orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment)
  • high school diploma/equivalency
  • minimum of 6 months JIB or like experience
  • 100% certified in all workstations
  • excellent interpersonal skills
  • at least 18 years old
  • must complete any and all Assistant Manager training classes
  • must attain ServSafe certification or other as required
  • ability to perform and understand basic math concepts
  • proven analytical skills
  • good organization and planning skills
  • must be able to work 40 hours per week depending upon the needs of the business
  • must be available to work any day, and anytime, especially on the busiest days including weekends and holidays

Job Duties

  • Constantly sets the example by maintaining visibility and interacting with guests
  • models a guest comes first attitude, has a genuine smile, and displays a friendly and positive spirit
  • appreciates guests and makes them feel welcome
  • is always polite and courteous
  • ensures the timeliness, quality, and accuracy of all orders
  • conveys a sense of urgency
  • responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
  • interacts effectively with diverse groups of people and does not have or display any biases
  • displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean and safe
  • treats all employees with care and respect
  • motivates and inspires employees to achieve high performance while adhering to company procedures
  • provides feedback and recognition
  • willingly accepts feedback from management
  • actively listens and communicates timely, clearly, and accurately with management team and team members
  • remains calm when challenged or placed under pressure
  • values effective job performance and ensures restaurant team receives recognition and expression of gratitude
  • recruits, selects, trains, develops and evaluates restaurant employees
  • monitors staffing levels to ensure sufficient development and talent
  • ensures systems for training employees on workstations are fully implemented and adhered to
  • identifies and develops internal candidates for management and Team Leader positions
  • recognizes and rewards employees appropriately
  • maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures
  • partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period
  • develops and executes action plans to increase restaurant sales and profitability
  • monitors costs and ensures adherence to budgets and restaurant goals
  • makes decisions based on experience, policy and procedures, alignment with Jackiana LLC, Jacksouth, LLC, Jackolina, LLC, and Jack in the Box in good standing with the community

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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