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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $21.50
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
quarterly bonuses
no overnight hours
free meals during shift
employee discount on food
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Paid vacation
Paid sick time
401(k) plan with match and immediate vesting
Employee assistance program
Life insurance
legal insurance
Long Term Disability coverage
Pet insurance
Discounts on theme parks
Discounts on movie tickets
Discounts on sports events
Discounts on hotels
Job Description
El Pollo Loco is a leading fast-casual restaurant chain specializing in fire-grilled chicken and Mexican-inspired cuisine. Known for its commitment to offering fresh, flavorful, and high-quality food, the company prides itself on a unique dining experience that combines authentic recipes with a quick-service environment. El Pollo Loco emphasizes its strong company culture, focusing heavily on employee development, community involvement, and customer satisfaction. The brand is dedicated to creating a positive impact—not only through its delicious meals but also by fostering careers where employees can grow and thrive. The company operates numerous locations and is recognized for its vibrant atmosphere, inviting... Show More
Job Requirements
- Must be at least 18 years old
- high school diploma or equivalent (GED) preferred
- 2-4 or more years of restaurant supervisory experience
- valid driver's license and reliable vehicle for company business
- ability to obtain Serve Safe Certification and pass EPL Food Safety Audit class
- willing to work collaboratively with General Manager and team
- proactive and hands-on approach to restaurant operations
- ability to maintain high standards of quality, cleanliness, and customer satisfaction
- effective communication and leadership skills
- available to perform opening and closing procedures
- capable of managing labor costs and inventory control
Job Qualifications
- Must be at least 18 years old
- high school diploma or equivalent (GED) preferred
- certified on all EPL SPECS positions or have 2-4 or more years of restaurant supervisory experience
- possess and maintain a valid driver's license and a reliable vehicle for company business
- must obtain Serve Safe Certification and pass the EPL Food Safety Audit (FSA) class upon hire
Job Duties
- Monitor and control labor costs through effective labor scheduling, cross-training, and team member retention initiatives
- responsible for restaurant opening and closing procedures, including security protocols
- coordinate crew tasks for setup, food prep, and cleaning
- conduct inventory checks and update the inventory system
- handle food deliveries, ensuring accuracy in inventory records
- ensure customer service and speed of service metrics meet company goals and standards
- maintain restaurant cleanliness according to EPL and health/food safety standards
- ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
- direct and prioritize team members' tasks during shift
- cover workstations and fill in during team member breaks, as needed
- adjust shift staffing based on sales volume for productivity
- monitor and adjust food production as needed
- welcome customer feedback and address any comments or concerns using EPL's Just Say Yes Policy
- ensure that all feedback is communicated promptly to the restaurant management team for swift resolution and continuous improvement
- perform other duties as assigned by management to support restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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