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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Positive work environment

Job Description

Culver's is a renowned fast-casual restaurant chain recognized for its commitment to quality food, excellent guest service, and a welcoming atmosphere. Known primarily for its ButterBurgers and fresh frozen custard, Culver's has built a strong reputation for delivering exceptional dining experiences to guests across its many locations. Rooted in values of quality, community, and hospitality, the company continually strives to uphold these principles by employing skilled and motivated team members who embody its mission and culture. Culver's fast-casual dining approach combines quick service with an emphasis on product quality and guest satisfaction, making it a preferred choice for customers looking... Show More

Job Requirements

  • College graduate with a degree in hotel and restaurant management or equivalent experience
  • Certified from a national food safety program
  • One year experience in a supervisory position
  • Ability to effectively organize work and communicate well
  • Management oriented
  • Knowledgeable in all aspects of business with good judgment
  • Demonstrates an energetic, positive attitude

Job Qualifications

  • College graduate with a degree in hotel and restaurant management or equivalent experience
  • Certified from a national food safety program
  • One year experience in a supervisory position
  • Ability to effectively organize work and communicate well
  • Management oriented
  • Knowledgeable in all aspects of business with good judgment
  • Demonstrates an energetic, positive attitude

Job Duties

  • Run shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards
  • Ensure guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders
  • Ensure proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly
  • Access financial information and complete weekly sales and labor during shifts
  • Routinely monitor and coach team on safety best practices related to the Culver's hazard communication program and workplace safety
  • Empower team to handle guest comments in accordance with the Culver's way
  • Ensure team is knowledgeable concerning products and guest service
  • Demonstrate and maintain a positive attitude among team members
  • Maintain proper personal hygiene and food safety practices
  • Display point of purchase materials timely according to current marketing campaign
  • Demonstrate proficiency on all restaurant positions
  • Provide ongoing development of crew chief and shift leader
  • Maintain adequate team on each shift to meet labor cost standards
  • Ensure proper follow up on visitation and full field reports including cleanliness, hospitality, and ground appearance
  • Conduct daily morning, afternoon, and evening restaurant tours
  • Prepare and review daily reconciliation report against daily control totals ensuring accuracy
  • Run financial report, count afternoon drawers, enter drawer pickups and complete daily
  • Ensure team is cross-trained by the training team effectively
  • Help identify and develop candidates for the crew chief position
  • Complete food inventory order accurately using forecasts and projections
  • Observe and maintain daily inventory levels accurately
  • Ensure shelf life, rotation of inventory and tempering sheet is maintained
  • Delegate and ensure accurate completion of Quality Control/Safe Food Checklist and First In-First Out product rotation
  • Complete end-of-month inventory procedures accurately
  • Delegate restaurant and equipment cleaning
  • Direct weekly and monthly odd jobs assigning them to daily deployment sheet
  • Demonstrate positive and effective role modeling through appearance and attitude
  • Follow restaurant policies and procedures consistently
  • Ensure team follows system standards for uniforms and appearance
  • Attend all manager and team member meetings
  • Respond to email and extranet twice daily during shifts
  • Use Radiant system for cash counting procedures

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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