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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $24.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Career development opportunities
Job Description
Schlotzsky's is a well-established restaurant chain known for its signature sandwiches, fresh ingredients, and inviting dining atmosphere. Operating numerous locations, Schlotzsky's focuses on delivering excellent customer service, maintaining high standards of food quality, and fostering a welcoming environment for both guests and employees. As part of a corporate-operated location, the company emphasizes operational efficiency, financial performance, and team development to support its overall business objectives and brand reputation.
The role of Subgerente (Assistant Manager) at Schlotzsky's is a critical position responsible for supporting the management team in all aspects of shift management to ensure operational success, superior guest service, an... Show More
The role of Subgerente (Assistant Manager) at Schlotzsky's is a critical position responsible for supporting the management team in all aspects of shift management to ensure operational success, superior guest service, an... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or retail management preferred
- Ability to stand and walk for extended shifts
- Capability to lift up to 50 pounds
- Proficient with computer and keyboard use
- Strong communication skills
- Must have reliable transportation with acceptable driving record
- Ability to perform multiple tasks
- Willingness to work flexible hours
- Must adhere to company policies and procedures
- Able to manage stressful situations
Job Qualifications
- High school diploma or equivalent
- Experience in restaurant management or related field preferred
- Strong leadership and team management skills
- Ability to communicate financial information effectively
- Knowledge of inventory and cost control
- Ability to train and develop staff
- Excellent guest service skills
- Ability to enforce operational standards
- Proficient in using computer systems for reporting
- Strong problem-solving and interpersonal skills
- Able to maintain professionalism under pressure
- Valid driver's license and reliable transportation
Job Duties
- Help communicate weekly and periodic budget variances to GM
- Communicate financial goals to employees and provide guidance to meet them
- Execute proper cash handling and security procedures and hold cashiers accountable
- Assist GM with accurate daily and weekly inventory counts
- Assist GM with end-of-period inventory
- Assist GM with timely ordering of food, supplies, and paper products
- Work with GM to maintain labor, food, and supply costs within budget
- Utilize and maintain financial reporting and tracking systems
- Maintain high integrity in all financial reporting
- Provide clear direction and leadership to team leaders and employees
- Serve as a role model maintaining professionalism
- Promote an open-door policy and accessibility
- Interview hourly candidates and recommend hires to GM
- Assist GM with onboarding and training new employees
- Submit hiring documentation and payroll spreadsheets promptly
- Ensure systems and materials support quality training
- Monitor and document employee performance, attendance, and conduct
- Help maintain adequate staffing levels
- Assist GM with employee performance evaluations and discipline
- Operate the restaurant with integrity and adherence to policies
- Maintain restaurant cleanliness to standards
- Complete QSC checklists each shift
- Enforce uniform and personal hygiene standards
- Ensure recipe and food quality standards are met
- Follow sanitation procedures
- Maintain positive relationships with local health officials
- Supervise service speed standards
- Conduct quarterly QSC audits
- Ensure courteous and friendly guest treatment
- Resolve guest issues professionally and promptly
- Manage dining room and guest interactions during shifts
- Help keep the restaurant in like-new condition
- Operate with a strong guest satisfaction attitude
- Assist with equipment maintenance and small supplies
- Support timely facility repairs and preventive maintenance
- Execute restaurant upgrades as directed
- Enforce safety and protection measures
- Implement company marketing promotions
- Assist with local quarterly marketing plans
- Promote internal marketing through suggestive selling and sampling
- Stand or walk for 9-10 hours per shift
- Frequently walk around restaurant to interact and monitor
- Bend, reach, push, and lift up to 50 pounds
- Use computer keyboard daily
- Perform tasks of any employee role as needed
- Have reliable transportation and acceptable driving record
- Perform additional assigned tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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