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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.52 - $27.53
Work Schedule
Weekend Shifts
Benefits
competitive pay
Paid Time Off
employee discount
401(k) retirement plan
Training and development opportunities
inclusive work environment
Career growth potential
Job Description
Caribou Coffee is a renowned coffeehouse chain committed to creating day-making experiences that trigger a positive chain reaction among its customers. Founded with the purpose of delivering high-quality coffee and exceptional customer service, Caribou Coffee has grown into a beloved brand known for its warm, welcoming atmosphere and community-focused values. The company emphasizes its core priorities: team, guest, and business, advocating for a workplace where employees can be authentic while making a meaningful impact on their communities. With locations across the United States and beyond, Caribou Coffee fosters a culture where relationships thrive, customer service is paramount, and the best... Show More
Job Requirements
- Must be at least 18 years of age
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- Ability to work the following shifts early mornings evenings some holidays and weekends
Job Qualifications
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- Ability to work the following shifts early mornings evenings some holidays and weekends
- Must be at least 18 years of age
- High school diploma or GED equivalent preferred
- Has a valid driver’s license and reliable transportation preferred
- 1 year of supervisory experience preferred
Job Duties
- Demonstrates the doing of team member and shift leader with ease enthusiasm and excellence
- Is responsible for developing their understanding of the business to the level of a general manager over the course of a year
- Is the spark for joy to everyone who walks into the store creating real connections that last beyond the immediate interaction and teaching the team to do the same
- Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment in-the-moment problem solving and team motivation
- Takes responsibility for hitting sales goals through the connection between speed and service
- Takes the lead on problem resolution shows calm professionalism emotional maturity and a commitment to listening to understand
- Makes connections between day-to-day behaviors and the end result as you develop a broad understanding of the profit and loss statement
- Organizes executes and improves upon administrative tasks and makes the connection between daily weekly monthly administrative tasks and overall business success
- Is responsible for all store funds while on shift by enforcing cash-handling policies
- Places receives and verifies orders conducts inventory controls waste and dates and rotates inventory when necessary
- Thinks holistically about the success of the store focusing on not just your shift but the next one and beyond
- Seeks not just to solve problems but to understand root causes of the problems to create sustainable change
- Brings the core values to life in all that you do support one another make fun happen be yourself take ownership serve with love
- Fully embraces their growth and development in this role bringing humility and curiosity to the team and role
- Brings curiosity and a learner’s mindset to the role and their leadership asks questions what do I want to learn what else can I do what other experiences can I have
- Takes ownership for their own development and is hungry for feedback and to get better
- Leads with a global view of the Caribou brand evolving from shift to store to district to company
- Is a relentless culture champion bringing the purpose and values to life in every interaction
- Creates an open and trusting relationship with GM
- Brings a competitive fire to the role seeking to hit or beat goals and win the game of creating day making experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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