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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.52 - $27.53
Work Schedule
Weekend Shifts
Benefits
competitive pay
Career development opportunities
Employee Discounts
Paid Time Off
Equal opportunity employer
workplace accommodations
Job Description
Caribou Coffee is a renowned coffeehouse chain committed to creating day-making experiences that spark a chain reaction of good. Rooted in a culture that values TEAM, GUEST, and BUSINESS, Caribou Coffee offers an inviting environment where team members can be themselves, make a meaningful impact in their community, and build life-long relationships while serving some of the best coffee around. Established with a clear purpose to spread joy and foster connection, Caribou Coffee has grown to become a trusted brand in the coffee retail industry, known for its quality products, customer-centric service, and vibrant company culture.
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Job Requirements
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
Job Qualifications
- 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
- High school diploma or GED equivalent
- Has a valid driver’s license and reliable transportation
- 1 year of supervisory experience
Job Duties
- Demonstrates the doing of team member and shift leader with ease, enthusiasm and excellence
- Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
- Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction and teaching the team to do the same
- Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
- Takes responsibility for hitting sales goals through the connection between speed and service
- Takes the lead on problem resolution, shows calm, professionalism, emotional maturity and a commitment to listening to understand
- Make connections between day-to-day behaviors and the end result as you develop a broad understanding of the Profit and Loss statement
- Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
- Responsible for all store funds while on shift by enforcing cash-handling policies
- Places, receives, and verifies orders
- conducts inventory
- controls waste and dates and rotates inventory, when necessary
- Thinks holistically about the success of the store – focusing on not just your shift, but the next one and beyond
- Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
- Brings curiosity and a learner’s mindset to the role and their leadership
- Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
- Takes ownership for their own development and is hungry for feedback and to get better
- Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
- Is a relentless culture champion, bringing the purpose and values to life in every interaction
- Creates an open and trusting relationship with GM
- Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day making experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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