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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
career advancement
Scholarship Opportunities

Job Description

KFC is a world-renowned fast-food restaurant chain specializing in fried chicken and known globally for its distinctive blend of herbs and spices. As a leading player in the quick-service restaurant industry, KFC operates thousands of locations around the world, delivering high-quality food and memorable customer experiences. The brand emphasizes strong community values, innovation, and a commitment to excellence in every aspect of its operations. As part of the dynamic and fast-paced restaurant sector, KFC offers career opportunities that blend teamwork, customer service, and leadership, making it an excellent choice for individuals passionate about hospitality and management.

The Assistant Ma... Show More

Job Requirements

  • 2+ years of restaurant or retail management experience
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values, promoting equity, inclusion and belonging
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent, supporting the RGM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and occupational health and food safety standards

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
  • Ability to champion KFC's culture and values, promoting equity, inclusion and belonging
  • Demonstrated experience in individual and team recognition, collaboration and motivation
  • Experience in sourcing and recruiting exceptional talent
  • Familiarity with corporate policies, procedures and occupational health and food safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the RGM's absence
  • Collaborate with the RGM in assessing team performance and providing ongoing constructive and positive feedback
  • Address employee relations issues, determine immediate resolutions or escalate to the RGM as necessary
  • Assist in sourcing, recruiting, interviewing, and hiring team members while promoting equity, inclusion, and belonging
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are consistently followed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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