Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
free meal each shift
medical benefits
career advancement
Professional Development
Scholarship Opportunities
KFC Foundation programs
Job Description
KFC is a globally recognized fast-food restaurant brand specializing in fried chicken and known for its distinctive Southern-inspired recipes. Established over 80 years ago, KFC has transformed from a single roadside restaurant into one of the largest quick-service restaurant chains worldwide, with thousands of locations serving millions of customers each day. The brand has built a reputation on consistent quality, a strong commitment to customer satisfaction, and innovative approaches to fast-casual dining. KFC operates on a franchise model, allowing individual restaurants to flourish under the guidelines and operational standards set by the parent company, ensuring brand consistency across global markets.... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with P&L management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Ability to promote equity, inclusion and belonging in the workplace
- Experience in employee recruitment and selection
- Knowledge of food safety and occupational health standards
- Ability to collaborate effectively with a management team
- Experience with profit and loss management
- Demonstrated leadership and team motivation skills
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging
- Assist with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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