Assistant Manager

Downey, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $22.00 - $24.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid training

Career development opportunities

performance bonuses

Job Description

Prell Restaurant Group is a well-established franchise organization known for operating high-quality retail and dining establishments, including the widely recognized Dunkin' brand. As a part of a leading franchise group, Prell Restaurant Group upholds top-tier standards in the food and beverage industry, delivering exceptional service and memorable guest experiences across their locations. Rooted in values of teamwork, operational excellence, and guest-focused service, the Group consistently aims to drive profitability while fostering a positive workplace culture. The franchise prioritizes strong leadership at every level to ensure brand standards are met and that customers receive a consistent, high-quality experience every visit.
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Job Requirements

Basic computer skills
Fluent in spoken and written English
Basic math and financial management knowledge
Previous leadership experience in retail, restaurant or hospitality
Ability to train and develop a team
Strong guest service orientation
Good communication skills
Ability to work in a fast-paced environment
Physical ability to stand for long periods and perform repetitive motions
Ability to work in small spaces
Willingness to learn
Positive attitude
Reliable and punctual

Job Qualifications

Basic computer skills
Fluent in spoken and written English
Basic math and financial management skills
Previous leadership experience in retail, restaurant or hospitality
Good analytical skills
Ability to work well in a fast-paced team environment
Punctuality and honesty
Willingness to learn and embrace change
Ability to train and develop a team
Strong guest focus
Effective time management skills
Problem-solving abilities
Ability to motivate others

Job Duties

Perform all responsibilities of restaurant team members
Lead team meetings along with Restaurant Manager
Oversee brand training programs, schedule, train, validate, certify team and shift lead staff
Ensure brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicate restaurant priorities, goals and results to restaurant team members
Execute new product rollouts including training, marketing and sampling
Set up point of purchase displays per brand standards
Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements
Control costs to maximize profitability
Complete inventory on a periodic basis
Support the Restaurant Manager in weekly labor scheduling to ensure staffing meets guest demand
Assign staff and deployment
Support supplier and vendor orders
Conduct self-assessments and action plans
Ensure restaurant budget compliance
Manage cash over/short and enforce cash management policies
Engage with Dunkin’ Brands Field Operations as needed
Recruit, hire, onboard and develop restaurant team members
Assist in team and shift lead performance appraisals
Coach team members to drive sales, improve profitability and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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