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Dunkin'

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Career development opportunities
performance bonuses

Job Description

Prell Restaurant Group is a well-established franchise organization known for operating high-quality retail and dining establishments, including the widely recognized Dunkin' brand. As a part of a leading franchise group, Prell Restaurant Group upholds top-tier standards in the food and beverage industry, delivering exceptional service and memorable guest experiences across their locations. Rooted in values of teamwork, operational excellence, and guest-focused service, the Group consistently aims to drive profitability while fostering a positive workplace culture. The franchise prioritizes strong leadership at every level to ensure brand standards are met and that customers receive a consistent, high-quality experience every visit.
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Job Requirements

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management knowledge
  • Previous leadership experience in retail, restaurant or hospitality
  • Ability to train and develop a team
  • Strong guest service orientation
  • Good communication skills
  • Ability to work in a fast-paced environment
  • Physical ability to stand for long periods and perform repetitive motions
  • Ability to work in small spaces
  • Willingness to learn
  • Positive attitude
  • Reliable and punctual

Job Qualifications

  • Basic computer skills
  • Fluent in spoken and written English
  • Basic math and financial management skills
  • Previous leadership experience in retail, restaurant or hospitality
  • Good analytical skills
  • Ability to work well in a fast-paced team environment
  • Punctuality and honesty
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Strong guest focus
  • Effective time management skills
  • Problem-solving abilities
  • Ability to motivate others

Job Duties

  • Perform all responsibilities of restaurant team members
  • Lead team meetings along with Restaurant Manager
  • Oversee brand training programs, schedule, train, validate, certify team and shift lead staff
  • Ensure brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Execute new product rollouts including training, marketing and sampling
  • Set up point of purchase displays per brand standards
  • Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation requirements
  • Control costs to maximize profitability
  • Complete inventory on a periodic basis
  • Support the Restaurant Manager in weekly labor scheduling to ensure staffing meets guest demand
  • Assign staff and deployment
  • Support supplier and vendor orders
  • Conduct self-assessments and action plans
  • Ensure restaurant budget compliance
  • Manage cash over/short and enforce cash management policies
  • Engage with Dunkin’ Brands Field Operations as needed
  • Recruit, hire, onboard and develop restaurant team members
  • Assist in team and shift lead performance appraisals
  • Coach team members to drive sales, improve profitability and guest satisfaction

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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