Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $19.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Workplace training
flexible schedule
Job Description
IHOP, also known as the International House of Pancakes, is a renowned restaurant chain specializing in breakfast foods, especially pancakes, waffles, and a variety of classic American breakfast items. Founded in 1958, IHOP has grown into a prominent dining establishment with locations across the United States and internationally. It is celebrated for its family-friendly atmosphere, quality food, and excellent customer service. IHOP prides itself on creating a welcoming environment where guests can enjoy breakfast any time of the day, making it a preferred spot for casual dining and family gatherings. The company emphasizes operational excellence, a strong team culture, and... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 1 year experience in restaurant or food service management preferred
- ability to manage multiple tasks and priorities effectively
- strong organizational and time management skills
- willingness to work flexible and unpredictable hours
- ability to stand for extended periods
- excellent customer service skills
- legal authorization to work in the country
- willingness to relocate or work at different local units
Job Qualifications
- previous restaurant management experience preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to work flexible hours including nights, weekends, and holidays
- basic knowledge of food safety and sanitation standards
- proficiency with cash handling and labor control
- capability to train and develop staff
- problem-solving and decision-making abilities
- ability to work in a fast-paced environment
- familiarity with company policies and procedures
Job Duties
- manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories
- manage entire operation of restaurant during scheduled shifts, which include daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality and maintaining high levels of cleanliness and sanitation
- provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation
- ensure that all employees adhere to the companys uniform standards
- perform line checks in the galley throughout the shift to ensure proper specifications on weights, temperatures, cleanliness and organization
- ensure that the unit is properly staffed for all time periods
- staffing must be maintained at a level to guarantee overall guest satisfaction for the goal of increasing sales
- interview, hire, and train the highest quality hourly candidates
- conduct orientations to ensure a positive first step for all new hourly employees, follow up with IHOPs training program
- prepare reports at end of shift, which may include daily sales reports, daily cash interims, daily labor controls, and other such processes that ensure the control of all company assets
- prepare food production checklists and ensure the proper implementation of all company recipes as required
- order food, small wares, uniforms and any other necessary products to unit par levels to maintain the highest levels of operational standards
- identify operational opportunities
- create and implement plans to address opportunities
- approve and sign all food or beverage discounts of any kind
- ensure a safe working and guest environment to reduce the risk of injury and accidents
- promptly notify the designated general manager in the event of a guest or employee accident or injury
- ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office
- keep immediate supervisor promptly and fully informed of all unit issues
- take prompt corrective action where necessary or suggest alternative courses of action
- complete job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures
- always project a favorable image of IHOP to promote its goals and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor
- perform all duties and responsibilities as required or requested
- typically work indoors, but may occasionally work outdoors
- be willing to work nights, weekends, and holidays when restaurants are busiest
- be willing to work unpredictable hours to fill in for absent workers
- be aware of changing events in the local area to ensure proper staffing
- be willing to work at any local units or possibly relocate
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: