Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
Quantum Residential is a nationally recognized property management company dedicated to providing exceptional residential leasing experiences and maintaining high occupancy rates across its diverse portfolio of communities. With a strong emphasis on customer service and operational excellence, Quantum Residential manages properties ranging from affordable housing to market-rate apartments, ensuring residents receive quality living environments supported by responsive management practices.
This role focuses on the crucial position of leasing consultant and assistant to the onsite manager, a pivotal role within Quantum Residential’s property teams. The position involves converting telephone and walk-in prospects to leases, sustaining and growing occupancy levels, and maintain... Show More
This role focuses on the crucial position of leasing consultant and assistant to the onsite manager, a pivotal role within Quantum Residential’s property teams. The position involves converting telephone and walk-in prospects to leases, sustaining and growing occupancy levels, and maintain... Show More
Job Requirements
- High school diploma or equivalent
- two years related property management experience or equivalent combination
- proficiency in MS Office including email, word and excel
- excellent time management and multitasking skills
- ability to read and interpret complex documents
- valid driver’s license
- valid liability insurance
- ability to lift up to 25 pounds regularly and occasionally more than 50 pounds
- willingness to work overtime and travel occasionally
- ability to communicate clearly and effectively
- strong problem-solving and organizational skills
Job Qualifications
- High school diploma or general education degree (GED)
- two years related experience in property management or training preferred
- equivalent combination of education and experience
- proficient in MS Office including email, word and excel
- knowledge of office management systems and procedures
- excellent time management skills
- ability to multi-task and prioritize work
- strong attention to detail and problem-solving skills
- ability to read and interpret documents such as emails, utility billings, financial documents, rental agreements, and procedure manuals
- ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
- ability to perform basic arithmetic operations including multiplication and division with money and weight measurements
Job Duties
- Respond effectively to telephone inquiries to generate prospective resident visits to the property
- show and demonstrate apartments utilizing sales skills to demonstrate market ready product and availability to close prospects
- follow-up with prospective residents
- monitor telephone and walk-in traffic at property via guest cards and traffic logs
- walk model tour route and open models daily to ensure quality presentation
- obtain lease information and complete lease applications
- conduct required credit and reference checks
- set up and maintain lease files
- conduct periodic market surveys as requested
- encourage resident retention by contacting all residents on renewal report not currently on lease
- perform move-in inspections with new residents
- review welcome packet with new resident in a timely manner
- maintain legal records and files
- input daily activity on daily and vacancy reports
- prepare and process resident service requests
- assist with resident problems and complaints concerning rent payments and service requests
- assist with preparation of newsletters and promotion flyers
- assist with planning of community activities and events
- collect, record and deposit rental payments, application fees, security deposits
- maintain account records and journals and make bank deposits
- help prepare weekly and monthly reports as required
- help prepare legal action for evictions as necessary
- assist manager with complying timely to all regulatory agencies and investors
- assist with administrative and building operations compliance with regulatory agencies
- assist with conducting initial certifications, annual re-certifications, rent increases and utility allowances according to LIHTC and HUD guidelines
- assist in preparing sites for management and occupancy reviews, REAC, housing quality standards, regulatory audits and inspections
- perform other tasks as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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