Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $19.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
IHOP, a globally recognized restaurant chain known for its wide variety of breakfast offerings and exceptional customer service, is seeking a dedicated and skilled Assistant Manager to join its team. With a reputation built on quality, service, and community engagement, IHOP offers a dynamic and fast-paced work environment that supports personal and professional growth. The company prides itself on maintaining high standards of food preparation, customer satisfaction, and operational excellence.
The role of the Assistant Manager at IHOP is central to maintaining these high standards while driving business success. Reporting directly to the General Manager, the Assistant Manager supervi... Show More
The role of the Assistant Manager at IHOP is central to maintaining these high standards while driving business success. Reporting directly to the General Manager, the Assistant Manager supervi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role within the restaurant industry
- Ability to lead a team effectively
- Strong organizational skills
- Capability to work flexible and unpredictable hours including nights, weekends, and holidays
- Physical ability to work in a restaurant environment
- Willingness to relocate or work at different local units
- Positive attitude and strong work ethic
Job Qualifications
- Prior restaurant management experience
- Strong leadership and interpersonal skills
- Ability to manage staff and operations effectively
- Excellent communication skills
- Knowledge of food safety and sanitation standards
- Ability to analyze sales and financial reports
- Proficiency in scheduling and inventory management
- High school diploma or equivalent
- Commitment to customer service excellence
- Ability to work flexible hours
Job Duties
- Manage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories
- Manage entire operation of restaurant during scheduled shifts, which include daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality and maintaining high levels of cleanliness and sanitation
- Provide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation
- Ensure that all employees adhere to the companys uniform standards
- Perform line checks in the galley throughout the shift to ensure proper specifications on weights, temperatures, cleanliness and organization
- Ensure that the unit is properly staffed for all time periods
- Staffing must be maintained at a level to guarantee overall guest satisfaction for the goal of increasing sales
- Interview, hire, and train the highest quality hourly candidates
- Conduct orientations to ensure a positive first step for all new hourly employees, follow up with IHOPs training program
- Prepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and other such processes that ensure the control of all company assets
- Prepare food production checklists and ensure the proper implementation of all company recipes as required
- Order food, small wares, uniforms and any other necessary products to unit par levels to maintain the highest levels of operational standards
- Identify operational opportunities
- create and implement plans to address opportunities
- Approve and sign all food or beverage discounts of any kind
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Promptly notify the Designated General Manager in the event of a guest or employee accident or injury
- Ensure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office
- Keep immediate supervisor promptly and fully informed of all unit issues
- Take prompt corrective action where necessary or suggest alternative courses of action
- Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures
- Always project a favorable image of IHOP to promote its goals and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor
- Perform all duties and responsibilities as required or requested
- Typically work indoors, but may occasionally work outdoors
- Be willing to work nights, weekends, and holidays when restaurants are busiest
- Be willing to work unpredictable hours to fill in for absent workers
- Be aware of changing events in the local area to ensure proper staffing
- Be willing to work at any local units or possibly relocate
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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